Lorelli S.Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Nov 5, 2026.

Need reliable support with your bookkeeping, accounting tasks, or customer service? I'm here to help! I am an Accountancy graduate with 17 years of banking operations experience, backed by certifications in QuickBooks, Xero L1 Associate and Xero L2 Professional. I bring a strong foundation in financial accuracy, attention to detail, confidentiality, and organization, along with hands on experience in customer support and social media management. My goal is to help business owners stay organized, maintain accurate records, and provide excellent customer experiences so they can focus on growing their businesses. 📊 ACCOUNTING & BOOKKEEPING SUPPORT • Financial data entry and transaction recording • Bank reconciliation support • Expense tracking and cash flow monitoring • Inventory tracking and record maintenance • Bookkeeping assistance using QuickBooks and Xero 💬 CUSTOMER SUPPORT & SOCIAL MEDIA MANAGEMENT • Responding to customer comments, messages, and inquiries • Managing social media interactions professionally • Addressing customer concerns with empathy and care • Maintaining positive customer relationships • Following brand guidelines and communication standards 🗂️ ADMINISTRATIVE SUPPORT • Data entry and document organization • Task coordination and progress tracking • Inventory record management • Email and customer inquiry management • Organizing information using Google Workspace and Microsoft Office 🛠️ TOOLS I USE QuickBooks | Xero | Xero Payroll | Microsoft Office | Google Workspace | Slack | ChatGPT | Social Media Platforms| Canva | Claude WHY WORK WITH ME? ✔ 17 years of banking operations experience ✔ Accountancy graduate with accounting software certifications ✔ Detail oriented, organized, and dependable ✔ Professional written communication and customer service skills ✔ Respect for confidentiality and accurate recordkeeping ✔ Willingness to learn new systems and follow your business processes I understand that accuracy, communication, and reliability matter when you entrust someone with your business operations. I take pride in being organized, responsive, and committed to delivering quality work. Whether you need help with bookkeeping, accounting administration, data entry, or social media customer support, I am ready to support your business goals. Let's discuss how I can help make your day to day operations easier!