Aljohn G.

OVERVIEW I have done Bachelor of Science in Applied Mathematics from the University of the Philippines - Los Baños and a decade of professional experience, I bring a wealth of expertise to the fields of data entry, data analysis, and customer service. Over the course of my career, I have demonstrated precision and attention to detail in data entry tasks, managing high volumes of information with a focus on accuracy. This extensive experience has not only honed my proficiency in handling large datasets but has also contributed to streamlined operational processes. In the realm of data analysis, I've applied my analytical and problem-solving skills to extract meaningful insights, identify patterns, and enhance decision-making processes. Complementing these technical skills, my background in customer service reflects excellent communication abilities, resulting in positive feedback from clients for delivering exceptional support. SKILLS Possessing a versatile skill set, I am adept at navigating and maximizing the functionalities of various applications critical to seamless business operations. My proficiency extends across customer support management using Freshdesk, secure payment processing with Stripe, efficient order and delivery management through Seamless, and versatile application building and customization with Retool. Additionally, my expertise encompasses effective communication and collaboration tools such as Slack and Teams, ensuring streamlined team interactions. I am well-versed in virtual meetings and coordination through platforms like Zoom, and adept at optimizing schedules with the use of Calendly. This comprehensive knowledge of a diverse array of applications positions me as a resourceful and adaptable professional, ready to contribute to the efficiency and success of your team and organization. Additionally, I have developed a high level of proficiency in handling prior authorizations. Through my experience, I have honed the ability to navigate the complexities of obtaining approvals from insurance providers, ensuring seamless and timely authorization for medical procedures, treatments, or services. This skill involves a thorough knowledge of the specific requirements of different insurance plans, effective communication with healthcare providers, and meticulous attention to detail in documentation. Altogether, my decade-long tenure in data entry positions and customer service has fortified my capabilities, making me a versatile candidate with a unique skill set that spans various aspects of information management and client interaction.