Lex B.
Business Operations Manager | Client Experience Lead
Strategic Business Operations Lead with 7+ years of experience leading teams, coordinating operational initiatives and driving process improvement across customer service, digital marketing, healthcare and recruiting environments. Trusted operational right-hand to C-level executives, skilled in workflow optimization, CRM administration, reporting and cross-functional collaboration. Known for strong organization, adaptability and problem-solving, with a proven ability to balance competing priorities while maintaining high standards of execution across bilingual (English/Spanish), remote-first teams.
Earnings and projects
Last 6 months ÷ 2.5 months active (since Aug 2026)
Last 6 months: $4.6k
Billed in all: $5,145$5.1k
$4.6k in the last 6 months
Earnings, last 30 days
Skill rankings: Top 6% in Marketing
Ranked by MRR among everyone on Upwork with the skill.
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