Pauline D.
Medical Virtual Assistant/Customer Service Representative
𝐇𝐈𝐑𝐄 𝐌𝐄 𝐅𝐎𝐑: 𝐃𝐄𝐍𝐓𝐀𝐋 𝐕𝐀+ 𝐀𝐒𝐒𝐈𝐒𝐓𝐀𝐍𝐓/𝐑𝐄𝐂𝐄𝐏𝐓𝐈𝐎𝐍𝐈𝐒𝐓 Proficient Dental VA+ Receptionist/Assistant with hands-on experience and virtual experience. 👉🏻Knowledgable with Dental Insurance, including ADA codes. 👉🏻Dental Insurance breakdown 👉🏻Assess Dental Insurance Claims 👉🏻Uploading completed insurance verification forms. 👉🏻Maintain 100% accuracy on patient insurance record 👉🏻Proficient with data entry. 👉🏻 Answering and managing phone calls remotely. 👉🏻 Administrative tasks 👉🏻 Skilled in assisting 👉🏻 Responding to emails and online inquiries 👉🏻 Scheduling appointments and managing calendars using virtual tools. 👉🏻 Providing customer support via live chat or messaging platforms. 👉🏻 Routing calls and messages to the appropriate personnel or departments. 👉🏻 Conducting basic administrative tasks such as data entry and document management. 👉🏻 Handling online bookings and reservations. 👉🏻 Assisting with order processing and payment transactions. 👉🏻 Basic Accounting 👉🏻 Sending follow-up emails and reminders to clients or customers. 👉🏻 Updating and maintaining customer databases and contact lists. 👉🏻 Providing information about products or services to potential customers. 👉🏻 Conducting virtual meetings or appointments via video conferencing platforms. 👉🏻 Managing voicemail and forwarding messages as needed. 👉🏻 Providing personalized and professional communication on behalf of the company. 👉🏻 Adhering to security and confidentiality protocols when handling sensitive information. ✨ 𝐈 𝐀𝐌 𝐒𝐔𝐏𝐄𝐑 𝐑𝐄𝐋𝐈𝐀𝐁𝐋𝐄. ✨ 𝐀+ 𝐂𝐔𝐒𝐓𝐎𝐌𝐄𝐑 𝐒𝐄𝐑𝐕𝐈𝐂𝐄 As an experienced Customer service 👉🏻 Adept at building rapport 👉🏻 Resolving inquiries efficiently 👉🏻 Ensuring customer satisfaction 👉🏻 Experienced in handling diverse customer needs with professionalism 👉🏻 Empathy and effective communication skills to foster positive experiences. 𝐂𝐀𝐍𝐕𝐀/𝐂𝐀𝐏𝐂𝐔𝐓 𝐄𝐃𝐈𝐓𝐈𝐍𝐆 Editing designs, templates, and videos requires proficiency in graphic design software. My skills include 👉🏻 Adjusting layouts 👉🏻 Background Changes 👉🏻 Colors 👉🏻 Typography 👉🏻 Apply Transitions 👉🏻 Manipulate Footage 👉🏻 Effects 👉🏻 Audio Enhancement 👉🏻 Images and Videos to meet project requirements while maintaining visual harmony and clarity. I’m attention to detail and creativity is my main essential. ➡️ With a wealth of knowledge, I'm here to provide insightful and concise responses tailored to your queries. Whether you seek information or a fresh perspective, my goal is to assist you effectively. Let's engage in a dynamic conversation and explore the topics that matter to you.🤗
Earnings and projects
An estimate from an earlier read
Last 6 months: $11
$11 in the last 6 months
Across 3 contracts
Earnings, last 30 days
No reading in this range. Dotted: longer than usual between two readings. Hatched: over two weeks without one.
Skill rankings: 🇵🇭Top 37% in Adobe Inc. in Philippines
Ranked by MRR among everyone in Philippines with the skill.
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- #265Receptionist Skills533 freelancersTop 50%