Jacqueline Elizabeth P.

Customer Service

I'm a bilingual professional with over three years of experience in customer service. Throughout my career, I’ve built strong communication skills and learned how to connect with people from all kinds of backgrounds. I'm fluent in English and used to working in fast-paced, dynamic environments where providing great service is key. One of the highlights of my experience was working as a trainer. I helped onboard new team members, ran training sessions, and made sure everyone was meeting performance goals. That role really helped me grow as a leader and improve the way I explain things clearly and confidently. Right now, my main focus is on scheduling appointments and creating presentations for clients. These tasks require me to stay organized, manage my time well, and adapt my communication style depending on who I’m working with. I’ve also worked as an intake specialist, collecting and recording important client information. That experience sharpened my attention to detail and taught me how to handle multiple tasks while staying accurate and calm under pressure. In short, I bring a strong mix of customer service experience, training skills, and an organized, client-focused approach to everything I do.