Jenice B.
Virtual Admin & Customer Care Professional | Testing & Feedback Expert
I am a dynamic customer service professional with 20+ years of experience in client relationship management, sales optimization, and administrative support. My expertise spans customer support, virtual assistance, product testing, and digital marketing strategies, making me a versatile partner for businesses seeking reliable and results-driven support. Throughout my career, I have: Improved inventory accuracy by 15% at Ryder Transportation. Boosted sales conversions by 25% through enhanced engagement strategies. Delivered a 30% increase in customer satisfaction by streamlining inquiry resolution. I bring a proven ability to manage multiple priorities, adapt quickly, and deliver projects on time. Whether you need professional communication with clients, organized virtual administrative support, or honest and detailed product reviews, I ensure every task is completed with precision and care. Clients appreciate my responsiveness, problem-solving mindset, and dedication to delivering value. My goal is to help your business grow by providing exceptional service, clear communication, and dependable support. 🔹 Core Skills: Customer Service | Virtual Assistance | Product Testing & Reviewing | Sales Optimization | Client Relationship Management | Event Coordination | Digital Marketing Support Let’s connect to discuss how I can bring efficiency, professionalism, and results to your next project!
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $503
Billed in all: $1,607$1.6k
$101 in the last 6 months
Across 6 contracts
Across 19 contracts
Earnings, last 30 days
Skill rankings: Top 31% in Adobe Photoshop
Ranked by MRR among everyone on Upwork with the skill.
- #47Product Testing125 freelancers · 🇺🇸 #20Top 38%🇺🇸#20 of 69
- #58Insurance & Risk Management150 freelancers · 🇺🇸 #18Top 39%🇺🇸#18 of 41
- #88Sales Optimization264 freelancers · 🇺🇸 #17Top 33%🇺🇸#17 of 74
- #131Event Marketing329 freelancers · 🇺🇸 #67Top 40%🇺🇸#67 of 163
- #185Product Review552 freelancers · 🇺🇸 #45Top 34%🇺🇸#45 of 169
- #278Marketing Advertising760 freelancers · 🇺🇸 #55Top 37%🇺🇸#55 of 161
- #425Event Planning1,338 freelancers · 🇺🇸 #176Top 32%🇺🇸#176 of 624
- #440Social Customer Service1,137 freelancers · 🇺🇸 #27Top 39%🇺🇸#27 of 99