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Jenice B.

Jenice B.

Virtual Admin & Customer Care Professional | Testing & Feedback Expert

I am a dynamic customer service professional with 20+ years of experience in client relationship management, sales optimization, and administrative support. My expertise spans customer support, virtual assistance, product testing, and digital marketing strategies, making me a versatile partner for businesses seeking reliable and results-driven support. Throughout my career, I have: Improved inventory accuracy by 15% at Ryder Transportation. Boosted sales conversions by 25% through enhanced engagement strategies. Delivered a 30% increase in customer satisfaction by streamlining inquiry resolution. I bring a proven ability to manage multiple priorities, adapt quickly, and deliver projects on time. Whether you need professional communication with clients, organized virtual administrative support, or honest and detailed product reviews, I ensure every task is completed with precision and care. Clients appreciate my responsiveness, problem-solving mindset, and dedication to delivering value. My goal is to help your business grow by providing exceptional service, clear communication, and dependable support. 🔹 Core Skills: Customer Service | Virtual Assistance | Product Testing & Reviewing | Sales Optimization | Client Relationship Management | Event Coordination | Digital Marketing Support Let’s connect to discuss how I can bring efficiency, professionalism, and results to your next project!

🇺🇸Albuquerque, United States$25/hr100% JSS4.90 (9)Since Jan 2024

Earnings and projects

MRR
$84

Last 6 months ÷ 6

World#139,233 / 412k
🇺🇸Country#18,829 / 62.1k
Revenue, last 30 days
$0

Last 6 months: $503

Total earnings
$1.6k

Billed in all: $1.6k

World#353,863 / 412k
🇺🇸Country#54,345 / 62.1k
Per project
$88

$101 in the last 6 months

World#306,354 / 412k
🇺🇸Country#45,763 / 62.1k
Projects, last 6 months
5

Across 6 contracts

100% fixed0% hourly
World#41,746 / 412k
🇺🇸Country#5,872 / 62.1k
Projects in all
18

Across 19 contracts

95% fixed5% hourly
World#143,608 / 412k
🇺🇸Country#20,770 / 62.1k

Earnings, last 30 days

$1.6kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$1,580$1,600$1,620$1,640Oct 9Oct 24Nov 8

Skill rankings: Top 31% in Adobe Photoshop

Ranked by MRR among everyone on Upwork with the skill.

  1. #47Product Testing125 freelancers · 🇺🇸 #20Top 38%
  2. #58Insurance & Risk Management150 freelancers · 🇺🇸 #18Top 39%
  3. #88Sales Optimization264 freelancers · 🇺🇸 #17Top 33%
  4. #131Event Marketing329 freelancers · 🇺🇸 #67Top 40%
  5. #185Product Review552 freelancers · 🇺🇸 #45Top 34%
  6. #278Marketing Advertising760 freelancers · 🇺🇸 #55Top 37%
  7. #425Event Planning1,338 freelancers · 🇺🇸 #176Top 32%
  8. #440Social Customer Service1,137 freelancers · 🇺🇸 #27Top 39%