Erik H.

Need a technology product or project leader who can turn ambiguity into clear priorities, executive-ready decisions, and delivery momentum? I've earned $300K+ across 12 Upwork engagements and 2,360 hours, with repeated five-star outcomes. My Upwork results include two recent long-term engagements totaling more than $170K and 1,900 hours. Clients describe me as solution-oriented, flexible, a clear communicator, committed to quality, and someone who consistently adds value. I help organizations define product direction, align executives, stakeholders, and technical teams, and convert complex technology initiatives into actionable delivery plans. I communicate comfortably at every level—from product requirements and delivery teams to executive briefings, strategic recommendations, and decision-ready reporting. My work spans technology product management, project leadership, Agile delivery, cross-functional execution, and practical AI adoption. My approach is simple: Outcomes + Context + AI-assisted tools. First, define the condition that must meaningfully improve. Then understand the people, constraints, and operating environment. Only then use AI to accelerate design, delivery, testing, and learning. The result is faster delivery, better fit, and greater reliability. I can help you with: • Product discovery, requirements clarification, and stakeholder facilitation • User stories, personas, use cases, workflows, and business rules • Clear, testable acceptance criteria and test-scenario thinking • Backlog creation, refinement, prioritization, and delivery readiness • Product strategy, roadmaps, and cross-functional execution • Executive-ready status reports, dashboards, decision briefs, strategic roadmaps, and presentations • Risk, dependency, issue, and decision reporting for sponsors and steering committees • Process analysis, documentation, and continuous improvement • AI-enabled requirements and delivery workflows using ChatGPT, Codex, Claude, Claude Code, Microsoft Copilot, and MCP-enabled tools • Azure DevOps and Jira backlog management My current work includes serving as a Functional Analyst and team lead for a higher-education technology organization. I translate operational needs into user stories and acceptance criteria, lead recurring backlog sessions, clarify requirements with product owners and stakeholders, and partner with development and QA teams to improve delivery quality. I also turn detailed delivery information into concise updates, risks, options, and recommendations that leaders can use to make decisions. Selected results from my career include: • Led a global enterprise mobility implementation supporting 30,000 users • Directed an endpoint-security recovery initiative that reduced per-device costs by 40% • Expanded virtual-desktop adoption by 500% and helped lead a 25,000-user Microsoft Office migration • Managed product integration that contributed more than $12M in one fiscal year and $17M in the next • Launched technologies later acquired for more than $50M Clients hire me for senior judgment, clear communication, organized execution, and the ability to translate between executives, business stakeholders, and technical teams. "Erik was a fantastic addition to our team. He was flexible and went where needed and always added value. Very grateful for his experience. Great work Erik!" I hold an MBA, Project Management Professional (PMP) certification, and Pragmatic Institute Product Manager certification (PMC-II). If you need someone who can step into a complex initiative, bring structure quickly, and help your team move forward with confidence, let's discuss the outcome you need.