Vivian U.
Virtual Assistant, Customer Service, Ecommerce Assistant: Shopify Etsy
𝙃𝙚𝙮, 𝙤𝙛 𝙖𝙡𝙡 𝙩𝙝𝙚 𝙥𝙡𝙖𝙘𝙚𝙨 𝙮𝙤𝙪 𝙘𝙤𝙪𝙡𝙙 𝙗𝙚 𝙤𝙣 𝙩𝙝𝙚 𝙞𝙣𝙩𝙚𝙧𝙣𝙚𝙩 𝙧𝙞𝙜𝙝𝙩 𝙣𝙤𝙬, 𝙮𝙤𝙪'𝙧𝙚 𝙤𝙣 𝙢𝙮 𝙥𝙧𝙤𝙛𝙞𝙡𝙚, 𝙖𝙣𝙙 𝙄 𝙩𝙝𝙞𝙣𝙠 𝙩𝙝𝙖𝙩'𝙨 A̳W̳E̳S̳O̳M̳E̳😊 𝐑𝐞𝐬𝐮𝐥𝐭𝐬 𝐘𝐨𝐮 𝐃𝐞𝐬𝐞𝐫𝐯𝐞 - More time to focus on the strategic aspects of your business while I handle everything else smoothly and reliably. - Zero stress from repetitive admin, ecommerce, customer service, or social media tasks. - Extra time to enjoy quality moments with family and friends, you absolutely deserve it. - A reliable, proactive, and responsive partner who anticipates needs, communicates clearly, and helps keep everything (and everyone) on track. 𝐇𝐞𝐫𝐞 𝐚𝐫𝐞 𝐚 𝐯𝐚𝐫𝐢𝐞𝐭𝐲 𝐨𝐟 𝐭𝐚𝐬𝐤𝐬 𝐈 𝐜𝐚𝐧 𝐝𝐨 𝐟𝐨𝐫 𝐲𝐨𝐮: ✅Executive Assistance ✅Email Management ✅Calendar Management ✅File Management ✅ LinkedIn Outreach ✅Data Entry ✅Light Project Management ✅Lead Generation ✅Email and Podcast Outreach ✅Transcription ✅Extensive Web Research ✅Appointment Scheduling/Setting ✅Customer Service - Email, Live Chat, Phone, etc. ✅Google Drive Organization ✅PDF Conversion / File Formating 𝐒𝐨𝐜𝐢𝐚𝐥 𝐌𝐞𝐝𝐢𝐚 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: ✅ Content creation (Posts, captions, graphics, videos) ✅ User-Generated Content (UGC) ✅ Page Revamp ✅ Content Calendar ✅ Community Engagement (Responding to comments, DMs, and inquiries) ✅ Hashtag research and implementation ✅ Scheduling posts across all platforms using Meta Suite, Buffer, Cloud Campaign, Later, etc) ✅ Analyzing and reporting on social media metrics (engagement, reach, etc.) ✅ Answering of inquiries via DM ✅ Managing social media ads (Facebook Ads, Instagram Ads, Tiktok Ads.) ✅ Trend research and implementation (ensuring content stays relevant) ✅ Influencer outreach and collaboration management ✅ Competitor analysis and benchmarking 𝐒𝐩𝐞𝐜𝐢𝐚𝐥𝐢𝐬𝐭 𝐢𝐧 𝐮𝐬𝐢𝐧𝐠 𝐯𝐚𝐫𝐢𝐨𝐮𝐬 𝐬𝐨𝐟𝐭𝐰𝐚𝐫𝐞 𝐬𝐮𝐜𝐡 𝐚𝐬: GoHighLevel, Zapier, Make.com, Microsoft Suite, Google Workspace, HoneyBook, Hootsuite, Buffer, Slack, Asana, Trello/ ClickUp, Discord, Calendly, TidyCal, Doddle, Canva, Poster My Wall, Corel Draw, Capcut, InShot, Notion, Hunter.io, Facebook, Instagram, TikTok, Pinterest, LinkedIn, X, Threads, Later, Email Permutator, Apollo.io, Hunter.io, LinkedIn Sales Navigator, Chat GPT, AI tools, QuickBooks, Xero, and many more. Most importantly, I don't just complete tasks; I become a vital part of your business in due time. I want to be your supportive partner by tailoring my skills and services to suit your specific needs. 𝐅𝐨𝐫 𝐒𝐡𝐨𝐫𝐭-𝐭𝐞𝐫𝐦, 𝐋𝐨𝐧𝐠-𝐭𝐞𝐫𝐦, 𝐇𝐨𝐮𝐫𝐥𝐲, 𝐚𝐧𝐝 𝐅𝐢𝐱𝐞𝐝 𝐜𝐨𝐧𝐭𝐫𝐚𝐜𝐭𝐬, 𝐜𝐨𝐮𝐧𝐭 𝐦𝐞 𝐢𝐧! Kindly send me a direct message here on Upwork, click the “Invite to Job” button, or “Hire me now” because you deserve a smoother work life and the peace of mind that comes with it. 𝙈𝙖𝙣𝙮 𝙏𝙝𝙖𝙣𝙠𝙨! 😁 PS: I have specialized profiles in 𝐄-𝐜𝐨𝐦𝐦𝐞𝐫𝐜𝐞 and 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐮𝐩𝐩𝐨𝐫𝐭. You can check them out and hit me up if you need any of those services as well!
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $8.7k
Billed in all: $45,175$45k
$968 in the last 6 months
Across 31 contracts
Earnings, last 30 days
Skill rankings: Top 4% in Ecommerce Product Upload
Ranked by MRR among everyone on Upwork with the skill.
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- #41Ecommerce Product Upload925 freelancers · 🇳🇬 #1Top 4%🇳🇬#1 of 78
- #136Product Research2,526 freelancers · 🇳🇬 #6Top 5%🇳🇬#6 of 158
- #369Email Management4,968 freelancers · 🇳🇬 #35Top 7%🇳🇬#35 of 675
- #371Calendar Management4,894 freelancers · 🇳🇬 #48Top 8%🇳🇬#48 of 814
- #469Shopify Theme4,613 freelancers · 🇳🇬 #16Top 10%🇳🇬#16 of 543
- #585Social Media Content Creation8,420 freelancers · 🇳🇬 #19Top 7%🇳🇬#19 of 434
- #806CRM Software8,314 freelancers · 🇳🇬 #50Top 10%🇳🇬#50 of 831