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Nina Mexica T.

Nina Mexica T.

E-commerce Senior Support || S.A

Experienced Customer Support Specialist with 7 years in U.S. telecom (T-Mobile) and E-COMMERCE SUPPORT experience handling chat, email, and phone. Skilled in order management, shipping, returns, and customer issue resolution using tools like Shopify, Gladly, Magento, and Imanager. I am also proficient in handling Klarna and PayPal disputes, as well as working with shipping couriers such as FedEx, UPS, Royal Mail, and DHL. Strong multitasker with a focus on fast, accurate, and customer-friendly support. Available for U.S. hours, weekends, and overtime.

🇵🇭Pasig City, Philippines$15/hr95% JSSSince Jan 2024
GlobeUpwork

Earnings and projects

MRR
$1.7k

Last 6 months ÷ 6

World#27,643 / 412k
🇵🇭Country#3,682 / 56.3k
Revenue, last 30 days
$1.5k

Last 6 months: $10k

World#29,471 / 412k
🇵🇭Country#4,738 / 56.3k
Total earnings
$11k

Billed in all: $11k

World#190,495 / 412k
🇵🇭Country#31,033 / 56.3k
Per project
$11k

$10k in the last 6 months

World#14,514 / 412k
🇵🇭Country#3,345 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
1
0% fixed100% hourly
World#360,671 / 412k
🇵🇭Country#43,767 / 56.3k

Earnings, last 30 days

$11.3k+$1.5k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$9k$10k$11k$12kOct 8Oct 23Nov 7

Skill rankings: Top 6% in Computer Skills

Ranked by MRR among everyone on Upwork with the skill.

  1. #22Sales & Inventory Entries359 freelancers · 🇵🇭 #9Top 6%
  2. #95Payment Processing834 freelancers · 🇵🇭 #27Top 11%
  3. #120Customer Engagement1,530 freelancers · 🇵🇭 #47Top 8%
  4. #140Ecommerce Support1,624 freelancers · 🇵🇭 #84Top 9%
  5. #145Customer Care2,153 freelancers · 🇵🇭 #41Top 7%
  6. #145Sales Operations1,136 freelancers · 🇵🇭 #37Top 13%
  7. #152Computer Skills2,550 freelancers · 🇵🇭 #72Top 6%
  8. #251Customer Retention2,511 freelancers · 🇵🇭 #85Top 10%