Sherif E.

Are you struggling to turn qualified leads into paying customers? Do you need to expand your sales reach into the German, European, or Middle Eastern markets? I am a multilingual sales and customer service professional with over 10 years of experience helping companies like Amazon, Booking,com, and Veeva Systems, Komfortkissen boost revenue and enter new markets. I turn cold calls into hot opportunities and build customer loyalty that drives growth. My expertise lies in three key areas: 📈 Sales & Lead Generation I don't just make calls; I create connections and close deals. · Cold Calling & Sales Optimization: Proven track record of turning cold leads into qualified opportunities, boosting close rates by up to 4x. · Market Expansion: Generating marketing opportunities and direct sales in DACH, UK, US, and Middle Eastern markets. · Sales Support & Strategy: I identify weaknesses and provide actionable solutions to ensure customer satisfaction and secure recommendations. 🤝 Multilingual Customer Support & Relations I provide exceptional service that keeps your customers coming back. · Trilingual Support (DE/EN/AR): Fluent customer service, technical support, and client relations in German, English, and Arabic. · Review & Reputation Management: Expert at boosting ratings and managing reviews on platforms like Trustpilot. · Travel & Tech Experience: Deep experience in travel with GDS systems (Amadeus, Farelogix) and in tech with CRMs like Salesforce and HubSpot. 🌍 Translation & Transcription Ensure your message is clear and culturally relevant. · Professional Translation (DE/EN/AR): Accurate translation and transcription services for your documents and communications. --- A Brief Overview of My Experience: · Amazon (Germany): Customer Service & Sales · Booking,com: Customer Service, Sales Support & Cold Calling · Veeva Systems: Sales Support, Market Expertise & Cold Calling · Ebookers / Hotels: Travel Bookings, Client Relations, Sales & Cold Calling · Komfortkissen (Germany): Sales, Customer Service & Cold Calling · The Fleece Company (Germany-Swiss): Customer Service, Ticket & Chat Support · hej consulting GmbH: Sales & Cold Calling · Go Transcript: Translation & Transcription (DE/EN/AR) · Woflow (Germany): Data Management, Operations & Sales --- My Technical Toolkit: · CRMs: Salesforce, HubSpot, Zendesk, Go High Level · E-commerce & Support: Shopify, Commslayer, Amazon Seller Central · Travel & Ticketing: Amadeus, GDS Systems, Farelogix · Other: MS Office Suite, Woflow Workforce, Voyager --- What I Can Offer Your Company: · A Drive for Results: I know my goals and pursue them relentlessly to help your business grow. · Flexibility & Problem-Solving: No phone number for sales calls? No problem. I have a German phone line and can solve any challenge, wherever you are. · Cultural Fluency: Deep understanding of German, American, British, and Middle Eastern markets. Let's Start with a No-Risk Test Project. I invite you to start with a small, paid test project to see my skills and commitment in action. Ready to boost your sales? Invite me to your job, and let's connect!