Flonnie Rose E.

Virtual Assistant | Administrative Support, Scheduling & Customer Serv

I am a dedicated and results-driven professional with over 5 years of experience in customer service, virtual assistance, healthcare coordination, and sales development. My career has allowed me to work across diverse industries—from healthcare and call centers to remote administrative support—where I honed my skills in client relationship management, lead generation, appointment scheduling, and CRM systems (Apollo, Salesforce, RingCentral, Slack, microsoft Teams and Hubspot and more). Throughout my roles, I’ve successfully: ✔ Supported healthcare providers with HIPAA-compliant scheduling and patient coordination. ✔ Exceeded performance metrics in high-volume customer service environments. ✔ Helped businesses grow through outreach, lead qualification, and appointment setting. ✔ Delivered reliable administrative and virtual assistance to international clients. I am known for being adaptable, tech-savvy, and resourceful, with excellent communication skills and the ability to thrive in fast-paced, client-focused settings. Currently, I aim to contribute my expertise to forward-thinking organizations that value service excellence, integrity, and results.