Danielle C.
Customer Service
Leader | Reliable | Detailed | Motivated PROFESSIONAL PROFILE I am a desirable candidate with several years of progressive transferable skills and experience in management, leadership, customer, and client relations. I come with an outstanding performance record in managing operations, in-person, and remote client services; hire, train, review performance and develop staff. I have solid experience with federal and state compliance and regulations, confidentiality, and the customer experience. I provide proven ability to building customer loyalty, maintaining compliance and working collaboratively in a team environment. Creative problem-solver with a consistent record of achieving superior results in all job assignments. Key areas of expertise include: * Operations Federal Regulations & Compliance * Customer Experience * Conduct Account Auditing * Process Implementation * Staff Management
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $35k
Earnings, last 30 days
Skill rankings: #1 in 1 skill of 5
Rarest: top 0.21% in Customer Service, of 37,167. Ranked by MRR among everyone on Upwork with the skill.
- Relationship Building79 freelancers · 🇺🇸 #1Top 1%🇺🇸#1 of 30
- #8Communication Skills2,224 freelancers · 🇺🇸 #3Top 0.36%🇺🇸#3 of 315
- #11Process Development441 freelancers · 🇺🇸 #9Top 2%🇺🇸#9 of 184
- #17Leadership Development699 freelancers · 🇺🇸 #14Top 2%🇺🇸#14 of 290
- #77Customer Service37,167 freelancers · 🇺🇸 #27Top 0.21%🇺🇸#27 of 3,160