Danielle C.

Customer Service

Leader | Reliable | Detailed | Motivated PROFESSIONAL PROFILE I am a desirable candidate with several years of progressive transferable skills and experience in management, leadership, customer, and client relations. I come with an outstanding performance record in managing operations, in-person, and remote client services; hire, train, review performance and develop staff. I have solid experience with federal and state compliance and regulations, confidentiality, and the customer experience. I provide proven ability to building customer loyalty, maintaining compliance and working collaboratively in a team environment. Creative problem-solver with a consistent record of achieving superior results in all job assignments. Key areas of expertise include: * Operations Federal Regulations & Compliance * Customer Experience * Conduct Account Auditing * Process Implementation * Staff Management