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Danielle C.

Danielle C.

Customer Service

Leader | Reliable | Detailed | Motivated PROFESSIONAL PROFILE I am a desirable candidate with several years of progressive transferable skills and experience in management, leadership, customer, and client relations. I come with an outstanding performance record in managing operations, in-person, and remote client services; hire, train, review performance and develop staff. I have solid experience with federal and state compliance and regulations, confidentiality, and the customer experience. I provide proven ability to building customer loyalty, maintaining compliance and working collaboratively in a team environment. Creative problem-solver with a consistent record of achieving superior results in all job assignments. Key areas of expertise include: * Operations Federal Regulations & Compliance * Customer Experience * Conduct Account Auditing * Process Implementation * Staff Management

🇺🇸Atlanta, United States$25/hr80% JSSSince Jan 2024

Earnings and projects

MRR
$5.8k

Last 6 months ÷ 6

World#4,101 / 412k
🇺🇸Country#1,466 / 62.1k
Revenue, last 30 days
$7k

Last 6 months: $35k

World#3,009 / 412k
🇺🇸Country#1,165 / 62.1k
Total earnings
$179k
World#18,205 / 412k
🇺🇸Country#4,262 / 62.1k
Per project
$45k
World#1,213 / 412k
🇺🇸Country#316 / 62.1k
Projects, last 6 months
0
World#209,850 / 412k
🇺🇸Country#27,405 / 62.1k
Projects in all
4
0% fixed100% hourly
World#283,741 / 412k
🇺🇸Country#40,819 / 62.1k

Earnings, last 30 days

$179k+$7k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$170k$175k$180kOct 8Oct 23Nov 7

Skill rankings: #1 in 1 skill of 5

Rarest: top 0.21% in Customer Service, of 37,167. Ranked by MRR among everyone on Upwork with the skill.

  1. 1Relationship Building79 freelancers · 🇺🇸 #1Top 1%
  2. #8Communication Skills2,224 freelancers · 🇺🇸 #3Top 0.36%
  3. #11Process Development441 freelancers · 🇺🇸 #9Top 2%
  4. #17Leadership Development699 freelancers · 🇺🇸 #14Top 2%
  5. #77Customer Service37,167 freelancers · 🇺🇸 #27Top 0.21%