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Kel H.

Kel H.

Ops Systems Architect | Chaos Organizer | HR Strategist

I help teams and individuals reduce overwhelm by turning messy operations into clear, usable systems. I’m especially useful when a person or team knows something isn’t working, but needs help untangling the problem, identifying priorities, and creating a practical path forward. With 15+ years of experience across operations, HR, and organizational design, my work sits at the intersection of operations modernization, workflow architecture, implementation infrastructure, and technology-enabled systems design. My passion is building practical tools that make work easier to see, manage, and improve, including dashboards, SOPs, roadmaps, CRM structures, client portals, intake systems, vendor comparisons, and implementation plans. I am also a government-verified vendor with current agreements, including an active CRADA with NSWC Crane from 2025–2029. If you’re carrying more operational complexity than your current systems can hold, I can help turn that complexity into something visible, usable, and sustainable.

🇺🇸Durham, United States$33/hr100% JSS3.37 (2)Since Jan 2024

Earnings and projects

MRR
$1.1k

Last 6 months ÷ 6

World#43,944 / 412k
🇺🇸Country#7,574 / 62.1k
Revenue, last 30 days
$0

Last 6 months: $6.6k

Total earnings
$8.8k

Billed in all: $9.2k

World#207,123 / 412k
🇺🇸Country#33,002 / 62.1k
Per project
$2.2k

$3.3k in the last 6 months

World#71,737 / 412k
🇺🇸Country#11,999 / 62.1k
Projects, last 6 months
2
0% fixed100% hourly
World#88,918 / 412k
🇺🇸Country#11,762 / 62.1k
Projects in all
4
25% fixed75% hourly
World#283,741 / 412k
🇺🇸Country#40,819 / 62.1k

Earnings, last 30 days

$9.2kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$9.1k$9.2k$9.3k$9.4kOct 8Oct 23Nov 7

Skill rankings: Top 11% in Microsoft Office

Ranked by MRR among everyone on Upwork with the skill.

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  3. #20Employment Handbook129 freelancers · 🇺🇸 #13Top 16%
  4. #35Government Procurement208 freelancers · 🇺🇸 #15Top 17%
  5. #65Process Design404 freelancers · 🇺🇸 #20Top 16%
  6. #85Operational Planning519 freelancers · 🇺🇸 #30Top 16%
  7. #154Human Resources1,151 freelancers · 🇺🇸 #40Top 13%
  8. #303File Management2,593 freelancers · 🇺🇸 #32Top 12%