Chance P.

Growing companies rarely fail because they can’t sell. They struggle because operations never evolve as fast as revenue. Owners become the approval process. Projects become inconsistent. Margins begin to shrink. The business becomes increasingly dependent on tribal knowledge. That’s where I come in. I’m the founder of Framework Ops, a fractional COO practice focused on helping construction and home-service companies build the operational systems required to scale without increasing chaos. I work with companies doing roughly $2M–20M in annual revenue that need executive-level operational leadership without hiring a full-time COO. ⸻ What I Build Rather than delivering recommendations that sit in a binder, I build operating systems your company actually uses. Typical engagements include: • Executive KPI dashboards • Leadership scorecards • SOP development • Accountability systems • Meeting cadence • Organizational design • AI implementation • HubSpot optimization • JobNimbus implementation • Workflow automation • Reporting systems • Process documentation • Department playbooks • Capacity planning • Production systems • Sales-to-Operations handoffs • Operational audits ⸻ Industries I primarily work with: • Roofing • Exterior Contractors • General Contractors • Remodelers • Commercial Contractors • Specialty Trades • Home Service Companies ⸻ Technology I’m comfortable implementing and integrating modern operational technology including: HubSpot JobNimbus Buildertrend Procore Roofr Hover Google Workspace Slack ClickUp Make Zapier Supabase OpenAI Claude Custom AI agents Reporting dashboards ⸻ Typical Outcomes Clients generally hire me when they need to: ✔ Reduce owner dependence ✔ Improve accountability ✔ Build management systems ✔ Standardize operations ✔ Increase visibility into KPIs ✔ Implement practical AI ✔ Improve onboarding ✔ Build SOP libraries ✔ Increase operational capacity ✔ Prepare for scaling ⸻ How I Work Every engagement follows a structured process. 1. Diagnose Operational assessment, leadership interviews, bottleneck analysis, financial review. 2. Design Build the operating system, reporting cadence, organizational structure, dashboards and implementation roadmap. 3. Deploy Work alongside leadership to implement systems, document processes and train managers. 4. Sustain Continue as your fractional COO to ensure systems remain effective as the business grows. ⸻ Why Clients Hire Me I don’t sell generic business consulting. I install operational infrastructure that leadership teams actually use. If your company has reached the point where growth is creating complexity faster than your systems can absorb it, that’s typically where I provide the most value. ⸻ Next Steps If you’re looking for an experienced operator who can combine systems thinking, AI implementation, reporting, and practical execution, I’d be glad to discuss your business.