Graciela Jr. A.

Operations-focused Office Manager with hands-on experience building systems that keep growing teams organized and accountable. I serve as the operational glue across the entire organization, supporting sales, project management, product, customer success, development, and HR all under one role. I own billing operations, employee onboarding, and internal documentation, including SOPs for sales handoff, a billing adjustments tracker in Notion, and HR infrastructure like the company handbook and onboarding kits. When something needs to move, I'm the one making sure it does.