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Francisco P.
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Francisco P.

Client Success & Sales Specialist | Inbound, Outbound & CRM Expert

Strategic communication with purpose, empathy, and results. I help companies grow by connecting with their ideal clients in a human, efficient, and intentional way, through inbound sales, structured outreach, and excellent customer support. With 5+ years of experience in Sales and Customer Service, I specialize in building trust, turning leads into long-term relationships, and creating experiences that drive retention and conversion. Fluent in Portuguese, Spanish, and English (conversational French), I’ve supported businesses expanding across Brazil, LATAM, the US, and Europe. 🔹 Here’s what I bring: • Inbound lead nurturing and client onboarding • Cold/warm calling with clarity and empathy (Zoom, phone, CRM-based) • Lead generation and custom prospecting (BR, LATAM, global) • Sales presentations that connect and convert • CRM optimization and structured follow-up • A calm, confident presence in human-to-human sales I’m not here to just “close deals”, I build connections that grow sustainably, one conversation at a time. ✅ Verified ✅ 100% Job Success ✅ Open for contract and long-term work Let’s work together to bring more intention and impact to your sales process.

🇧🇷Curitiba, Brazil$10/hr100% JSS4.86 (5)Since Jan 2024

Earnings and projects

MRR
$1.7k

Last 6 months ÷ 6

World#28,470 / 412k
🇧🇷Country#403 / 4,647
Revenue, last 30 days
$1.7k

Last 6 months: $10k

World#25,273 / 412k
🇧🇷Country#370 / 4,647
Total earnings
$22k

Billed in all: $23k

World#134,031 / 412k
🇧🇷Country#1,379 / 4,647
Per project
$3.6k

$10k in the last 6 months

World#47,121 / 412k
🇧🇷Country#597 / 4,647
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇧🇷Country#1,427 / 4,647
Projects in all
6

Across 7 contracts

43% fixed57% hourly
World#250,290 / 412k
🇧🇷Country#2,331 / 4,647

Earnings, last 30 days

$23.5k+$1.7k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$21k$22k$23k$24kOct 8Oct 23Nov 7

Skill rankings: Top 5% in Customer Analysis

Ranked by MRR among everyone on Upwork with the skill.

  1. #9Customer Analysis196 freelancers · 🇧🇷 #1Top 5%
  2. #19Customer Development175 freelancers · 🇧🇷 #2Top 11%
  3. #30Customer Acquisition Strategy237 freelancers · 🇧🇷 #1Top 13%
  4. #52Prospect Research971 freelancers · 🇧🇷 #1Top 5%
  5. #126Customer Engagement1,530 freelancers · 🇧🇷 #1Top 8%
  6. #155Customer Care2,153 freelancers · 🇧🇷 #2Top 7%
  7. #268Customer Retention2,511 freelancers · 🇧🇷 #3Top 11%
  8. #297Customer Experience2,788 freelancers · 🇧🇷 #5Top 11%