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Gladys K.

Gladys K.

Customer Success Executive | Sales Specialist | Virtual Assistant|

I’m a skilled Customer Success Executive and Sales & Marketing Specialist with 6 years of experience in customer service, client engagement, and business growth. I have experience working with CRM systems and project management tools like HubSpot, Salesforce, Trello and Asana. I quickly adapt to new platforms and can efficiently manage customer relationships and workflows to improve retention and business operations. I’ve also completed training in Virtual Assistance and Digital Marketing, gaining skills in administrative support, organization, and online business management. I’m always eager to learn and adapt, making me a reliable and proactive team member. Let’s connect and see how I can support your business.

🇰🇪Ruaka, Kenya$10/hr100% JSSSince Feb 2024

Earnings and projects

MRR
$147

Last 6 months ÷ 6

World#124,026 / 412k
🇰🇪Country#788 / 3,243
Revenue, last 30 days
$5

Last 6 months: $884

World#106,376 / 412k
🇰🇪Country#782 / 3,243
Total earnings
$4.5k

Billed in all: $4.7k

World#264,313 / 412k
🇰🇪Country#1,937 / 3,243
Per project
$4.5k

$442 in the last 6 months

World#38,766 / 412k
🇰🇪Country#184 / 3,243
Projects, last 6 months
2
0% fixed100% hourly
World#88,918 / 412k
🇰🇪Country#531 / 3,243
Projects in all
1

Across 4 contracts

0% fixed100% hourly
World#360,671 / 412k
🇰🇪Country#2,964 / 3,243

Earnings, last 30 days

$4.7k+$5 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$4,660$4,680$4,700Oct 8Oct 23Nov 7

Skill rankings: Top 22% in Freelance Marketing

Ranked by MRR among everyone on Upwork with the skill.

  1. #32Decorative Art105 freelancers · 🇰🇪 #1Top 30%
  2. #163Complaint Management355 freelancers · 🇰🇪 #4Top 46%
  3. #425Freelance Marketing1,906 freelancers · 🇰🇪 #3Top 22%
  4. #650Communication Skills2,224 freelancers · 🇰🇪 #8Top 29%
  5. #974Customer Care2,153 freelancers · 🇰🇪 #8Top 45%
  6. #1,083Customer Retention2,511 freelancers · 🇰🇪 #13Top 43%
  7. #1,114Customer Experience2,788 freelancers · 🇰🇪 #10Top 40%
  8. #1,650Customer Satisfaction3,986 freelancers · 🇰🇪 #15Top 41%