Gladys K.
Customer Success Executive | Sales Specialist | Virtual Assistant|
I’m a skilled Customer Success Executive and Sales & Marketing Specialist with 6 years of experience in customer service, client engagement, and business growth. I have experience working with CRM systems and project management tools like HubSpot, Salesforce, Trello and Asana. I quickly adapt to new platforms and can efficiently manage customer relationships and workflows to improve retention and business operations. I’ve also completed training in Virtual Assistance and Digital Marketing, gaining skills in administrative support, organization, and online business management. I’m always eager to learn and adapt, making me a reliable and proactive team member. Let’s connect and see how I can support your business.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $884
Billed in all: $4,666$4.7k
$442 in the last 6 months
Across 4 contracts
Earnings, last 30 days
Skill rankings: Top 22% in Freelance Marketing
Ranked by MRR among everyone on Upwork with the skill.
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- #1,083Customer Retention2,511 freelancers · 🇰🇪 #13Top 43%🇰🇪#13 of 24
- #1,114Customer Experience2,788 freelancers · 🇰🇪 #10Top 40%🇰🇪#10 of 25
- #1,650Customer Satisfaction3,986 freelancers · 🇰🇪 #15Top 41%🇰🇪#15 of 40