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Enmanuel P.
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Enmanuel P.

Bilingual Customer Success Manager | Team Lead | Recruiter

Hey there, I'm Enmanuel! clocking in 10 years of BPO expertise! 🌟 From rocking customer service to mastering appointment scheduling, sales, and healthcare assistance, I've been the go-to person. Worked my mojo at big shots like Verizon, Citizens Bank, Blue Cross Blue Shield Florida, and Aspen Dental. 🚀 My journey's a mix of adapting to challenges, delivering top-notch service, and hitting the bullseye every time. Let's team up for the next adventure and keep rocking the BPO world! 💪🌐💼

🇩🇴Santo Domingo, Dominican Republic$10/hr100% JSS3.40 (11)Since Feb 2024
GlobeUpwork

Earnings and projects

MRR
$2k

Last 6 months ÷ 6

World#22,278 / 412k
🇩🇴Country#75 / 1,225
Revenue, last 30 days
$2.1k

Last 6 months: $12k

World#20,000 / 412k
🇩🇴Country#69 / 1,225
Total earnings
$35k

Billed in all: $38k

World#99,212 / 412k
🇩🇴Country#284 / 1,225
Per project
$2.9k

$12k in the last 6 months

World#56,824 / 412k
🇩🇴Country#270 / 1,225
Projects, last 6 months
1
0% fixed100% hourly
World#128,096 / 412k
🇩🇴Country#338 / 1,225
Projects in all
12

Across 13 contracts

15% fixed85% hourly
World#183,652 / 412k
🇩🇴Country#225 / 1,225

Earnings, last 30 days

$37.9k+$2.1k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$34k$36k$38kOct 9Oct 24Nov 8

Skill rankings: Top 4% in Virtual Assistance

Ranked by MRR among everyone on Upwork with the skill.

  1. #54Debt Collection699 freelancers · 🇩🇴 #1Top 8%
  2. #68Sales Call1,333 freelancers · 🇩🇴 #3Top 5%
  3. #92BPO Call Center1,567 freelancers · 🇩🇴 #11Top 6%
  4. #112Ticketing System1,296 freelancers · 🇩🇴 #6Top 9%
  5. #128Appointment Scheduling3,126 freelancers · 🇩🇴 #6Top 4%
  6. #130Spanish3,288 freelancers · 🇩🇴 #10Top 4%
  7. #188Customer Retention2,511 freelancers · 🇩🇴 #4Top 7%
  8. #223Appointment Setting5,158 freelancers · 🇩🇴 #6Top 4%