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Jorge R.
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Jorge R.

Bilingual Customer Support Specialist

Hello there! 👋 I am an experienced Bilingual Customer Support Specialist with a rich background encompassing over 4 years of dedicated expertise. Throughout my career, I've excelled in customer service, online chat support, and email customer support. My proficiency extends to handling back-office operations, where I've navigated intricate banking processes with precision. In addition to my technical skills, I have a proven track record of promptly resolving issues, ensuring a seamless and positive experience for customers. Proficient in both English and Spanish, I bring linguistic fluency to enhance communication and understanding, contributing to a more inclusive and effective customer support environment. Let's collaborate to leverage my skills and expertise for the benefit of your team and customers. Together, we can elevate your customer support initiatives to new heights! 🌟📞💬📧💼🚀

🇩🇴Santo Domingo, Dominican Republic$10/hr100% JSS5.00 (4)Since Feb 2024

Earnings and projects

MRR
$836

Last 6 months ÷ 6

World#56,066 / 412k
🇩🇴Country#291 / 1,225
Revenue, last 30 days
$1.4k

Last 6 months: $5k

World#32,360 / 412k
🇩🇴Country#167 / 1,225
Total earnings
$14k

Billed in all: $14k

World#171,299 / 412k
🇩🇴Country#570 / 1,225
Per project
$2.3k

$5k in the last 6 months

World#70,177 / 412k
🇩🇴Country#302 / 1,225
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇩🇴Country#338 / 1,225
Projects in all
6
33% fixed67% hourly
World#250,290 / 412k
🇩🇴Country#401 / 1,225

Earnings, last 30 days

$14.2k+$1.4k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$12k$13k$14k$15kOct 8Oct 23Nov 7

Skill rankings: Top 12% in Web Services Development

Ranked by MRR among everyone on Upwork with the skill.

  1. #29Web Services Development238 freelancers · 🇩🇴 #1Top 12%
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  3. #333Ticketing System1,296 freelancers · 🇩🇴 #23Top 26%
  4. #341BPO Call Center1,567 freelancers · 🇩🇴 #43Top 22%
  5. #621Appointment Scheduling3,126 freelancers · 🇩🇴 #31Top 20%
  6. #990Appointment Setting5,158 freelancers · 🇩🇴 #27Top 19%
  7. #1,222Cold Calling6,565 freelancers · 🇩🇴 #8Top 19%
  8. #2,313Canva17,402 freelancers · 🇩🇴 #19Top 13%