Ruby Ann R.

I am a dedicated and detail-oriented professional with proven experience in healthcare administration, patient support, and virtual assistance. I have supported U.S.-based medical organizations such as Mochi Health and Willow Health Services, assisting with scheduling, patient onboarding, real-time chat support, billing coordination, prior authorizations, and accurate documentation. I am proficient in various admin and support tools including Excel, Word, Google Workspace, Outlook, ClickUp, Customer.io, Stripe, Slack, Intercom, Airtable, Notion, Proton VPN, and Deel. I am committed to delivering excellent service, maintaining confidentiality, and ensuring a positive customer or patient experience in every interaction. I value clear communication, strong organization, and efficiency, and I’m confident that my multitasking abilities, empathy, and proactive work style make me a strong fit for remote administrative and virtual assistant roles.