Isabela E.

🧠⚖️Psychology student with over two years of experience as a virtual assistant, specializing in the legal field and pre-litigation. My unique background allows me to combine sharp administrative skills with a deep understanding of human behavior. I am a highly motivated and detail-oriented individual with a proven ability to quickly learn new skills and adapt to new challenges. I am bilingual (English/Spanish) and proficient in administrative tools such as Dropbox, Casepeer, MyCase, Google Workspace, and Microsoft Office. My core legal and administrative skills include: ✅Case Management: Efficiently handling all correspondence (mail, email, faxes), setting up new files, and managing medical and police report requests. ✅Client Communication: Managing incoming calls and ensuring client peace of mind through empathetic and persuasive language, reflecting a thorough understanding of their concerns. ✅Lien & Form Processing: Expertly handling medical liens with health insurance and lien holders, as well as submitting critical forms like SR1 and SR19. As a psychology student, I've developed the discipline and theoretical knowledge to excel in a demanding environment. This enables me to not only manage tasks effectively, but also to connect with clients on a deeper level, ensuring their comfort and trust throughout the process. Let's work together to achieve your goals! 🚀