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Kristiana I.

Kristiana I.

Bilingual Customer Service Expert

Full-Time Freelancer with 24/7 availability, who puts always customer needs first Fluent in English, Russian and Latvian ✅ 4+ Years of Experience as a Customer Service Rep. ✅ Virtual Assistant Experience ✅ Discord Mod experience ✅ CapCut / Alight Motion ✅ Klaviyo ✅ Canva Remote/Online Availability and fast Wi-Fi connection - Customer Support - E-mail/ Phone - Zendesk, Freshdesk AWS, Gorgias, Slack, Salesforce etc. Understanding of Shopify, Wix, Square, WooCommerce

🇱🇻Riga, Latvia$7/hr90% JSS5.00 (1)Since Feb 2024

Earnings and projects

MRR
$1.3k

Last 6 months ÷ 6

World#36,709 / 412k
🇱🇻Country#28 / 387
Revenue, last 30 days
$1.7k

Last 6 months: $8k

World#24,982 / 412k
🇱🇻Country#23 / 387
Total earnings
$24k

Billed in all: $26k

World#126,210 / 412k
🇱🇻Country#108 / 387
Per project
$6k

$2.7k in the last 6 months

World#28,545 / 412k
🇱🇻Country#25 / 387
Projects, last 6 months
3
33% fixed67% hourly
World#66,479 / 412k
🇱🇻Country#59 / 387
Projects in all
4

Across 5 contracts

40% fixed60% hourly
World#283,741 / 412k
🇱🇻Country#292 / 387

Earnings, last 30 days

$25.6k+$1.7k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$23k$24k$25k$26kOct 8Oct 23Nov 7

Skill rankings: Top 12% in Phone Communication

Ranked by MRR among everyone on Upwork with the skill.

  1. #780Phone Communication6,538 freelancers · 🇱🇻 #1Top 12%
  2. #1,519Technical Support11,267 freelancers · 🇱🇻 #1Top 13%
  3. #4,499Customer Service37,167 freelancers · 🇱🇻 #1Top 12%