Harold M.
Experienced Project Manager, Client Services & Video Editor
Hi, I’m Harold. I am a highly adaptable Project Manager and Coordinator with a unique blend of experience spanning IT, HR operations, SaaS onboarding, and multimedia production. I specialize in helping businesses and cross-functional teams streamline their workflows, manage complex client lifecycles, and deliver exceptional outcomes—even when the path isn't perfectly structured. What I Bring to Your Team: Versatile Project Management: I thrive in dynamic environments. I have spearheaded diverse projects across Accounting, HR, and IT, adapting quickly to shifting priorities, acting as the central point of coordination, and ensuring strict follow-through on key business deliverables. B2B SaaS Onboarding & Coordination: I know how to manage the post-sales lifecycle. I have coordinated complex system trainings for enterprise clients and facilitated seamless, high-satisfaction hand-offs between sales pipelines and technical implementation teams. Talent Matching & Workflow Structuring: I am experienced in evaluating comprehensive project scopes, accurately matching clients with the right freelance talent, and maintaining the communication channels needed to keep projects aligned and on time. Multimedia & Live Broadcast Operations: Beyond administration, I have a strong creative and technical background. I have produced high-quality digital assets aligned with marketing goals and operated live streaming platforms for global audiences, resolving technical issues in real-time. Customer-Centric Problem Solving: My foundation in high-volume customer service means I prioritize client satisfaction, active listening, and exceptionally clear communication in every project I manage. My Technical Toolkit: I am highly proficient in the modern project management stack, allowing me to plug right into your existing workflows or help you build new ones from scratch: Monday Asana Jira ClickUp Nextcloud Whether you need someone to manage your day-to-day operational tasks, coordinate a complex client onboarding process, or bring order to a wild, fast-moving initiative, I am ready to jump in and get to work. Let’s connect and discuss how I can help bring clarity and consistent execution to your next project!
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $13k
Billed in all: $14,923$15k
$13k in the last 6 months
Earnings, last 30 days
Skill rankings: Top 4% in Communication Skills
Ranked by MRR among everyone on Upwork with the skill.
- #34Information Technology659 freelancers · 🇵🇭 #7Top 5%🇵🇭#7 of 163
- #79Communication Skills2,224 freelancers · 🇵🇭 #16Top 4%🇵🇭#16 of 797
- #1,881Customer Service37,168 freelancers · 🇵🇭 #788Top 5%🇵🇭#788 of 18,591