Dawn O.

Seeking a position in medical practices where I can demonstrate and perform Expertise and knowledge in operational status, medical operations, AI virtual assistant, coding, revenue billing, addition to provider credentialing within medical state boards. Highly knowledgeable and proficient in medical billing/coding. Highly experienced in working denied claims, handling patient accounts, answering patients calls concerning insurance issues, working A/R report. CAQH database, Identified and developed strategic action plans to improve billing and collection practices, perform audits with reports, review site policies, conduct peer review, Developed and implemented best front office practices to maximize patient flow, increase patient satisfaction, and ensure ongoing compliance with JCAHO, DHS, CLIA, OSHA, and Health Plan guidelines. Over 13 years' experience scheduling/interviewing candidates through zoom meetings. Maintained and monitored daily statistics and reports to ensure appropriate staffing levels based on the unit of service standards. Generated and reviewed monthly audits for environmentalcare, medical records, CPSP, laboratory practices, and logbooks to identify areas of improvement.