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Michael C.
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Michael C.

Customer Service & Tech Support | M365 Administrator

Skills · Information Protection and governance · Azure Active Directory · Cloud Security · Security & Compliance Management · Microsoft Threat Protection · Microsoft 365 · Identity & Access Management (IAM) · Microsoft Azure · PowerShell · Microsoft Outlook · Domain Name System (DNS) · Microsoft Office · Active Directory · Customer Service Summary An experienced M365 Technical Support Engineer/Administrator with over 3 years of experience providing comprehensive technical assistance for Microsoft 365 (formerly Office 365) applications and services. I have a strong IT foundation blend with a passion for delivering seamless user experiences, optimizing system performance, and delivering exceptional customer service. I am seeking an opportunity to leverage expertise in M365 to contribute to a dynamic IT team and drive organizational success/goals.

🇳🇬Lagos, Nigeria$20/hr100% JSS5.00 (7)Since Feb 2024

Earnings and projects

MRR
$825

Last 6 months ÷ 6

World#56,257 / 412k
🇳🇬Country#1,271 / 13.8k
Revenue, last 30 days
$32

Last 6 months: $5k

World#101,204 / 412k
🇳🇬Country#3,490 / 13.8k
Total earnings
$39k
World#94,606 / 412k
🇳🇬Country#1,088 / 13.8k
Per project
$5.6k

$2.5k in the last 6 months

World#32,227 / 412k
🇳🇬Country#357 / 13.8k
Projects, last 6 months
2
100% fixed0% hourly
World#88,920 / 412k
🇳🇬Country#5,057 / 13.8k
Projects in all
7
100% fixed0% hourly
World#236,196 / 412k
🇳🇬Country#8,902 / 13.8k

Earnings, last 30 days

$39.5k+$32 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$39,440$39,460$39,480$39,500Oct 10Oct 25Nov 9

Skill rankings: 🇳🇬Top 17% in Tech & IT in Nigeria

Ranked by MRR among everyone in Nigeria with the skill. 1 skill with fewer than 10 freelancers isn't counted.

  1. #24Tech & IT144 freelancersTop 17%
  2. #53Phone Communication285 freelancersTop 19%
  3. #105Technical Support463 freelancersTop 23%
  4. #197Customer Service1,177 freelancersTop 17%
  5. #1Help Desk Technology International ServicePRO3 freelancers#1 of 3