Shelly C.
Customer Service, People, Process Improvement, Problem Solving
Hi! I'm Shelly and I am passionate about people leadership and enhancing customer experience. I love to dig into customer problems and solve them with modern technology. I can align, lead and grow world-class team of people. I educate, refine and drive myself to be a better professional. I have enjoyed many executive positions throughout my career in people management, project management and process improvement. Excellently drove results for the team both in terms of quality and output. Scored highest as a people leader under the colleague experience survey. My specialties include quickly learning new skills, problem solving and driving results. Highlighting gaps in system to avoid negative customer impact. Reduced bad demand and create efficiency.
Earnings and projects
Last 6 months ÷ 6
Billed in all: $25,419$25k
Across 4 contracts