Antonio Ganaban B.

Supervisor | Ads specialist | Customer support KYC |

Results-driven customer service professional with 10 years of experience delivering high-quality support and building strong client relationships, including within the fintech industry. Currently serving as a Team Lead in Support, I lead a high-performing team to exceed service targets and optimize customer satisfaction. With over a year of leadership experience, I’ve successfully driven improvements in team performance and operational workflows. I also bring strong knowledge of KYC processes and compliance requirements from my background in fintech. I’m seeking a dynamic role where I can continue to leverage my leadership, customer service expertise, and industry knowledge to drive impactful results and exceptional service delivery.