Arthur Kenneth V.

As a versatile and accomplished professional, I bring a robust track record in Business Process Outsourcing and Consultancy to the table. My strong expertise in Customer Service is marked by a consistent delivery of results, achieved through strategic problem-solving and effective collaboration. Recognized as a dynamic team player, my excellent communication skills have allowed me to adapt seamlessly to evolving challenges. I am committed to contributing to the success of cross-functional initiatives with my ability to work harmoniously within diverse teams. With an extensive background in Customer Service for over 15 years, I am a self-motivated professional with a highly objective and result-driven mindset. My specializations: - Customer Service - Collections / Accounts Receivable - Team management - Email Handling - Chat Support - Phone Support - Administrative Support - Data Entry - Web research - Skip tracing My skills: - Great attention to detail - Problem solver - Quick learner - Managing teams - Can work independently with minimum supervision - Excellent written and verbal communication skills With experience/familiarization with the following applications: - MS Teams - Slack - Zoom - Dropbox - Microsoft Office Suite - Adobe Reader - Citrix system - Voyage - Monday.com