Syed Shaheer A.

Need reliable IT support for Microsoft 365, Azure, Windows, VMware, or your day-to-day business systems? I provide Level 1 IT and cloud support for businesses, remote teams, and MSP environments. I can help troubleshoot common technical issues, manage user accounts, monitor systems, and handle routine IT administration while keeping communication clear and documentation organized. I can assist with: • IT Help Desk & Remote Technical Support • Microsoft 365 User & License Management • Outlook, Teams & OneDrive Troubleshooting • Azure / Microsoft Entra ID User Management • Password Resets, MFA & Account Access Issues • Active Directory Basic Administration • Windows Desktop & Server Support • VMware VM Monitoring & Basic Administration • Network, DNS, DHCP & VPN Troubleshooting • Software Installation & Configuration • Ticket Management & MSP Support • Basic Linux Troubleshooting • Basic Git, CI/CD & DevOps Support • System Monitoring, Alerts & Log Checking • Technical Documentation My focus is on resolving issues efficiently, following documented procedures, communicating clearly with users, and escalating complex issues when necessary. If you need dependable remote IT support for daily operations, Microsoft 365, Azure, VMware, or an MSP environment, I’d be happy to help.