Rainhard C.

I'm an experienced Medical/Pharmacy Representative for more than 5 years with knowledge of prescription drug programs within the U.S healthcare system. A proven track record providing up-to-date, accurate information and a solid foundation in heath insurance. Let's talk about how I could be of help and how we can successfully work together and make your business grow more. Key Responsibilities: ✅ Assist members with pharmacy benefit inquiries, including medication co-pays, claim status, and coverage details. ✅ Contact pharmacies to facilitate claim processing and resolve medication-related issues. ✅ Communicate with healthcare providers to request prescription refills and necessary documentation for prior authorizations. ✅ Submit and follow up on prior authorization requests to ensure timely approval of medications. ✅ Maintain accurate and up-to-date records in accordance with privacy regulations and internal procedures. ✅ Work collaboratively with internal teams to address escalated pharmacy-related concerns. ✅ Educate members on their pharmacy benefits and guide them through claim resolution processes. ✅ Inbound and Outbound calls. I am Rainhard Cahapay and helping you with your business is my passion so you can go on with your normal life and take some of the loads off your shoulders. I have developed a wide range of strengths and skills that have contributed to my success. Overall, my strengths and skills gained through my 5-years of career in outsourcing industry and freelancing contribute to my effectiveness as a problem-solver, leader, and effective communicator. These abilities, combined with my adaptability and relationship management skills, set me apart and make me a valuable asset in any outsourcing or freelancing role. The success of your business is also my triumph. Together, we can make it happen!