Alyssa J.

Hi! I’m Alyssa Mae Jacaban — a highly organized, detail-oriented, and reliable General Virtual Assistant with over 5 years of experience supporting CEOs, founders, agencies, online businesses, and service-based companies. I help businesses stay efficient, organized, and running smoothly by providing top-tier administrative, creative, customer support, and technical assistance. I am experienced in managing daily operations, streamlining workflows, supporting recruitment, handling customer communication, and assisting in content creation and website tasks. ⭐ What I Can Help You With General Virtual Assistance & Admin Support Email & Calendar Management Appointment Setting & Scheduling Client Onboarding & Follow-ups Inbox Organization Project & Task Management SOP Creation & Documentation Data Entry, Research & Data Collection Lead Generation CRM Management Light Bookkeeping HR Assistance Recruitment Support (Screening, Shortlisting, Interview Coordination) Intake Officer Tasks (AU-based process experience) ⭐ Customer Service & Communication Inbound & Outbound Calls Phone, Email & Chat Support Client & Lead Follow-ups Issue Resolution & Customer Handling ⭐ Social Media & Content Creation Social Media Management (FB, IG, TikTok, YouTube, LinkedIn) Canva Graphic Design Content Creation (Images, Reels, Product Photos) Video Editing (CapCut) Caption Writing & Hashtag Research E-commerce Content (Shopee, FB Shop) YouTube Studio Management & Optimization ⭐ Website & Technical Support Website Navigation & Troubleshooting WordPress Editing Shopify & Amazon Assistance Uploading Blogs, Products, and Website Updates Basic On-Page SEO 🛠 Tools & Software I Use Efficiently Productivity & Office: Google Workspace, Microsoft 365, Google Calendar, Notion, Outlook Project & CRM Tools: Trello, Asana, ClickUp, GoHighLevel (GHL), Monday.com, HubSpot, Airtable Communication: Zoom, Skype, Slack, Microsoft Teams, Vonage, AnyDesk Design & Content Tools: Canva, CapCut, PicArt, Adobe Photoshop, Lightroom, Snapseed Website & E-commerce: WordPress, Shopify, Amazon, YouTube Studio 💡 Why Clients Love Working With Me Highly organized and detail-oriented Proactive and resourceful Fast learner with minimal supervision Strong communication skills Reliable and deadline-driven 100% Job Success on Upwork Experienced with AU, US, and PH clients Professional, trustworthy, and easy to work with 🤝 Let’s Work Together Whether you need ongoing admin support, a dependable VA, someone to manage your operations, or help with recruitment, customer service, or content creation — I’m here to help you work smarter and more efficiently. I’m open to: ✔ Part-time ✔ Full-time ✔ Long-term roles ✔ Project-based work Let’s streamline your business and elevate your operations. ✨