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Johannah Lae L.

Johannah Lae L.

Customer Service Representative

Experienced and dedicated professional with over five years in the Business Process Outsourcing (BPO) industry, eager to secure a Customer Service Representative role. Proficient in managing calls, live chats, and email communications, I am committed to delivering exceptional customer service and fostering lasting client relationships. My goal-oriented approach and honed skills ensure I contribute effectively to achieving outstanding customer satisfaction.

🇵🇭Sibulan, Philippines$5/hr100% JSSSince Feb 2024

Earnings and projects

MRR
$268

Last 6 months ÷ 6

World#102,635 / 412k
🇵🇭Country#18,738 / 56.3k
Revenue, last 30 days
$0

Last 6 months: $1.6k

Total earnings
$19k

Billed in all: $19k

World#142,947 / 412k
🇵🇭Country#23,705 / 56.3k
Per project
$9.7k

$1.6k in the last 6 months

World#16,512 / 412k
🇵🇭Country#3,842 / 56.3k
Projects, last 6 months
1
100% fixed0% hourly
World#128,095 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
2
50% fixed50% hourly
World#328,889 / 412k
🇵🇭Country#36,738 / 56.3k

Earnings, last 30 days

$19.4kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$19.2k$19.4k$19.6k$19.8kOct 9Oct 24Nov 8

Skill rankings: Top 25% in Data Analysis

Ranked by MRR among everyone on Upwork with the skill.

  1. #1,805Calendar Management4,894 freelancers · 🇵🇭 #697Top 37%
  2. #3,702Data Analysis14,625 freelancers · 🇵🇭 #786Top 25%
  3. #6,847Customer Support20,101 freelancers · 🇵🇭 #3,338Top 34%
  4. #9,698Virtual Assistance29,113 freelancers · 🇵🇭 #3,713Top 33%
  5. #12,632Customer Service37,167 freelancers · 🇵🇭 #6,839Top 34%
  6. #15,394Data Entry53,630 freelancers · 🇵🇭 #7,357Top 29%