Back to leaderboardLast snapshot: Nov 7
Nourhan A.
Customer Service & Tech Support
Dedicated to delivering exceptional customer experiences, I am Nourhan Ahmed, an experienced Customer Service Agent with a passion for ensuring seamless interactions. With a focus on addressing billing inquiries and navigating technical challenges, I bring a wealth of knowledge in customer relationship management (CRM) systems to every interaction.
🇪🇬Alexandria, Egypt$6/hr100% JSS5.00 (1)Since Feb 2024
Earnings and projects
MRR
$1,039$1k
Last 6 months ÷ 6
World#46,505 / 412,022 / 412k
🇪🇬Country#533 / 6,384 / 6,384
Revenue, last 30 days
$1,444$1.4k
Last 6 months: $6.2k
World#30,803 / 412,022 / 412k
🇪🇬Country#310 / 6,384 / 6,384
Total earnings
$20,556$21k
Billed in all: $21,709$22k
World#138,448 / 412,022 / 412k
🇪🇬Country#1,497 / 6,384 / 6,384
Per project
$6,852$6.9k
$2.1k in the last 6 months
World#24,897 / 412,022 / 412k
🇪🇬Country#201 / 6,384 / 6,384
Projects, last 6 months
3
33% fixed67% hourly
World#66,479 / 412,022 / 412k
🇪🇬Country#845 / 6,384 / 6,384
Projects in all
3
Across 4 contracts
25% fixed75% hourly
World#304,140 / 412,022 / 412k
🇪🇬Country#4,793 / 6,384 / 6,384
Earnings, last 30 days
$21.7k+$1.4k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
Skill rankings: Top 13% in Cold Call
Ranked by MRR among everyone on Upwork with the skill.
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- #1,251CRM Software8,314 freelancers · 🇪🇬 #17Top 15%🇪🇬#17 of 108
- #1,303Zendesk5,908 freelancers · 🇪🇬 #16Top 22%🇪🇬#16 of 69
- #2,132Technical Support11,267 freelancers · 🇪🇬 #42Top 19%🇪🇬#42 of 251
- #2,168Online Chat Support11,527 freelancers · 🇪🇬 #33Top 19%🇪🇬#33 of 161
- #2,722Email Support14,954 freelancers · 🇪🇬 #35Top 18%🇪🇬#35 of 169