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Kristi T.
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Kristi T.

Business Operations Manager | Executive Assistant

I help busy founders and executives turn complex, fast-moving businesses into organized, scalable operations. For more than 20 years, I have partnered directly with CEOs, founders, and executive leadership teams to manage the operational work that keeps organizations moving. My experience spans business operations, executive support, finance, HR, payroll, recruiting, vendor management, project coordination, process improvement, documentation, and strategic planning. I do more than complete assigned tasks. I identify gaps, anticipate needs, improve workflows, create practical systems, and solve problems before they become costly obstacles. Throughout my career, I have: • Managed payroll, accounts payable, accounts receivable, budgeting, and financial operations • Led recruiting, onboarding, benefits administration, and HR compliance • Coordinated complex executive calendars, travel, meetings, and communications • Reduced payment-processing cycles by 25% through workflow improvements • Improved employee retention by strengthening onboarding systems • Negotiated vendor contracts resulting in more than $65,000 in annual savings • Managed multimillion-dollar facilities budgets and capital improvement projects • Planned and executed corporate events for up to 600 attendees • Created SOPs, trackers, reporting systems, and operational documentation that improved consistency and accountability • Supported executive leadership through complex organizational transitions and changing priorities I have supported organizations in cybersecurity, healthcare, education, supply chain, wellness, and the nonprofit sector. Clients and colleagues value my ability to work independently, communicate clearly, protect confidential information, and bring structure to situations that initially feel scattered or overwhelming. I am comfortable receiving a broad objective, determining what needs to happen, and carrying the work through to completion with minimal supervision. I can support you as an: • Executive Assistant • Executive Operations Partner • Operations Manager • Project Coordinator • Business Operations Consultant • Strategic Right Hand to a Founder or CEO My areas of expertise include: • Executive Support and Priority Management • Business Operations • Project Management • Payroll Administration • Accounts Payable and Accounts Receivable • HR Administration • Recruiting and Onboarding • Vendor and Contract Management • Process Improvement • SOP Development • Calendar, Meeting, and Travel Coordination • Event Planning • Microsoft 365 • Google Workspace • Operational Reporting and Documentation I also bring a coaching-informed and holistic perspective to my work, particularly when supporting creative, wellness-focused, spiritually oriented, or mission-driven founders. My background includes accountability support, spiritual practice, Reiki, sound healing, guided reflection, creative vision mapping, and helping people navigate periods of personal or professional transition. This allows me to support both the practical demands of a business and the human being carrying the vision behind it. I help clients clarify priorities, organize complex ideas, create sustainable routines, and move forward without relying on rigid or shame-based productivity systems. I work with sensitivity, discretion, groundedness, and respect for each client’s beliefs and personal process. I do not impose a particular spiritual framework. Whether you need stronger operations, reliable executive support, clearer systems, or a trusted partner who can help translate vision into action, I bring strategic thinking, hands-on execution, and consistent follow-through. Let’s bring order to the complexity and build systems that genuinely support the way you work.

🇺🇸Salt Lake City, United States$55/hr100% JSS5.00 (2)Since Feb 2024

Earnings and projects

MRR
$48

Last 6 months ÷ 6

World#151,650 / 412k
🇺🇸Country#20,290 / 62.1k
Revenue, last 30 days
$0

Last 6 months: $290

Total earnings
$5.9k

Billed in all: $6k

World#240,033 / 412k
🇺🇸Country#37,873 / 62.1k
Per project
$2k

$97 in the last 6 months

World#77,637 / 412k
🇺🇸Country#13,042 / 62.1k
Projects, last 6 months
3

Across 4 contracts

75% fixed25% hourly
World#66,482 / 412k
🇺🇸Country#8,998 / 62.1k
Projects in all
3

Across 4 contracts

75% fixed25% hourly
World#304,143 / 412k
🇺🇸Country#44,018 / 62.1k

Earnings, last 30 days

$6kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$5.8k$5.9k$6.0k$6.1kOct 9Oct 24Nov 8

Skill rankings: Top 30% in Life Coaching

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