Charles Kenneth C.

Stop losing brokerage margins to carrier billing errors, duplicate invoicing, and unvetted accessorial overcharges. I am a specialized Freight Billing and Audit Expert built exclusively for high-volume US Freight Brokers and 3PL desks. Unlike general virtual assistants, I possess an enterprise-level logistics tech stack. I step into your ecosystem on Day 1 with zero onboarding friction to run 3-way invoice matching, clean up aged carrier payables, and protect your cash flow. I audit and process 500+ freight invoices per week, ensuring a Tuesday variance hold never turns into a Friday emergency. 💻 PLATFORM & TMS EXPERTISE • TMS Platforms: MercuryGate | E2open | Tai TMS | Capstone | Shipper's Edge • Freight Audit & Payments: TriumphPay Portal | Triumph Audit | Syncada • Enterprise ERP: SAP • Collections & Workflow: Salesforce | Front | Monday | Google Workspace 🔍 REVENUE ASSURANCE: WHAT I CATCH & RECONCILE • Accessorial Leakage: Catching, disputing, or verifying detention, lumper fees, late fees, restacks, and wash charges that are duplicated, inflated, or missing required carrier receipts. • Linehaul & RateCon Deviations: Instantly flagging incoming invoices from carriers or factoring companies that do not match the original contracted or tendered rate confirmations. • Fuel Surcharge (FSC) Drift: Pinpointing incorrect FSC calculations, wrong schedule applications, or baseline index mismatches before payout. 📈 REVENUE TRACK RECORD & DELIVERABLES • High-Stakes Collections: Managed 21 active commercial customer accounts, including successfully recovering a six-figure balance on 90-day aged invoices for a primary enterprise customer. • TriumphPay & Factoring Alignment: Seamlessly navigating carrier factoring holds, verifying clean documentation packets (Invoices + BOLs + PODs + RateCons), and clearing automated payment queues. • Same-Day Cash Posting & Execution: Ensuring rapid ledger applications while instantly flagging aged accounts receivable to keep your brokerage liquid. 🤝 HOW I PROTECT YOUR DESK I work strictly during US business hours (EST/CST/PST) to sync directly with your freight agents, account managers, and customer reps. When I flag a billing exception, I don't just point out a problem—I provide the exact invoice number, the dollar variance, and the missing or mismatched backup documentation ready for resolution. Best Fit For: US Freight Brokerages and 3PLs moving 400+ loads per week that are currently bleeding margins to manual billing workflows, carrier disputes, or messy aging reports.