Editha B.

Hi, I'm Tid. I'm an Independent Contractor exploring new opportunities. With over 19 years of combined expertise in Business Process Outsourcing (BPO). I've honed my skills in optimizing processes and ensuring exceptional client satisfaction. With an outgoing personality who is ideal for serving as liaison between clients and the company. Able to work in a team environment as well as independently. Resilient to changes and working beyond normal hours. Proven ability to perform in a fast-paced environment, with minimal supervision and proficiency in Microsoft Office programs and other CRM systems. A seasoned professional with instrumental roles in implementing Fraud, Retail, Tech, Sales and Financial Verticals; has gone through extensive certifications which made it easy in dealing with different people across the enterprise.