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Diana Victoria  A.
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Diana Victoria A.

Virtual assistant | Customer Support | Lead Management | Data entry

Hello! 👋 I'm Diana, a Spanish Customer Support Specialist and Virtual Assistant with experience supporting digital businesses, online stores, and managing customer inquiries. I provide warm, efficient, and results-oriented customer service, ensuring every inquiry is handled with clarity, empathy, and professionalism. I pay close attention to detail to keep your processes running smoothly and without interruptions. 🚀 How I can help you: Customer support in Spanish Online store management Data entry and reports in Google Sheets / Excel CRM management Order management and basic Shopify support Administrative support Email and inquiry management Task follow-up and operational organization My mission is to help your business run smoothly, clearly, and stress-free, so you can focus on growing while I take care of the rest. 😊

🇲🇽Cancún, Mexico$10/hr100% JSS5.00 (2)Since Feb 2024

Earnings and projects

MRR
$389

Last 6 months ÷ 6

World#88,002 / 412k
🇲🇽Country#994 / 3,563
Revenue, last 30 days
$275

Last 6 months: $2.3k

World#76,135 / 412k
🇲🇽Country#832 / 3,563
Total earnings
$3.3k

Billed in all: $3.5k

World#289,594 / 412k
🇲🇽Country#2,616 / 3,563
Per project
$302

$260 in the last 6 months

World#230,432 / 412k
🇲🇽Country#1,879 / 3,563
Projects, last 6 months
9

Across 11 contracts

64% fixed36% hourly
World#21,105 / 412k
🇲🇽Country#100 / 3,563
Projects in all
11

Across 13 contracts

62% fixed38% hourly
World#192,417 / 412k
🇲🇽Country#1,064 / 3,563

Earnings, last 30 days

$3.5k+$275 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$3.0k$3.2k$3.4k$3.6kOct 8Oct 23Nov 7

Skill rankings: #1 in 1 skill of 16

Rarest: top 22% in Google Docs, of 8,007. Ranked by MRR among everyone on Upwork with the skill.

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  4. #764Customer Care2,153 freelancers · 🇲🇽 #14Top 35%
  5. #795Spanish3,288 freelancers · 🇲🇽 #75Top 24%
  6. #844Client Management2,926 freelancers · 🇲🇽 #16Top 29%
  7. #906Slack3,033 freelancers · 🇲🇽 #12Top 30%
  8. #1,741Google Workspace6,041 freelancers · 🇲🇽 #13Top 29%