Jody T.

🎖️ Top 3% of freelancers on Upwork 🤠 13+ years as an operations executive | 5× COO & COS 📈 I build operations that increase revenue, margin and capacity. 🤝 No hand-holding needed. Give me access to your business, tools and team, and i'll do the rest. Founders usually bring me in when the business is growing, but operations aren't keeping up. Revenue is being left on the table. Margins are under pressure. The founder is still involved in everything. Teams are busy, but output isn't where it should be. That's where I come in. My name is Jody Taylor 👋 I'm an operations executivewith 13+ years of experience helping businesses improve top-line and bottom-line performance through better operations. I've worked with startups, scale-ups and established businesses across the USA, Australia, New Zealand, Asia, Europe and the Middle East; including manufacturing, e-commerce, tech, agencies, construction, hospitality, F&B, FMCG, import/export, design and Web3. Some examples of real-world results: 🏢Home Improvement: 3× revenue, +94% gross profits, +282% cash in bank... in just 6 months 🏢Food Import: 42% YoY growth in it's 8th year, grew to 9,000+ customers 🏢Blockchain: Raised $20M in investment capital 🏢E-Com: Identified easy 141K opportunity without hiring or onboarding a single client 🏢Interior Design: 3× fulfilment output capacity through operational redesign I don't just identify problems and hand you a strategy deck. I diagnose → build the action plan → implement → measure the result. That could mean increasing operational capacity, improving margins, rebuilding sales or fulfilment workflows, restructuring teams, implementing management systems, automating processes, or getting the founder out of the day-to-day. What I can help you with 🛟 Fractional / Interim COO 🛟 Operational audits & performance improvement 🛟 Revenue & sales operations 🛟 Margin improvement & cost reduction 🛟 Process & workflow engineering 🛟 Systems architecture & automation 🛟 KPI, reporting & business intelligence 🛟 SOP documentation 🛟 Organizational structure & accountability 🛟 Financial modelling & business planning 🛟 Go-to-market operations 🛟 Just getting shit done 💼 My firm RUN-OPS is all about helping founders run optimal operations. Here are some of my client's reviews: ⭐⭐⭐⭐⭐ - KCs Roofing & Patios (Home Improvement, Australia) “He brings extensive business knowledge across all the facets needed to successfully grow a company. His approach is practical, direct, and easy to implement. In just our first three months together, we've already targeted a 30% sales increase, and I can see the tangible impact of his coaching on our operations. Jody is easy to get along with, calls it as he sees it, and I genuinely look forward to working with him for many years to come.” ⭐⭐⭐⭐⭐ - Modern Mantra (Venture Design Firm, USA) "Jody is one of those rare breeds who can both set a clear strategy and roll his sleeves up to execute. He is both an operator and a leader, who thrives on solving complex challenges with clear, straightforward solutions. Jody helped our organization recognize critical gaps in our management and operations, and worked hands-on with our team to drive solutions." ⭐⭐⭐⭐⭐ - Read Lighting (Lighting Supplier, USA) "We hired Jody initially just to help us revamp our operations and bring them into the 21st century. He led a comprehensive audit of our current operations, analyzed our sales and fulfilment workflows, and presented us with improved workflows tailored to our needs and future growth. He is now helping us implement his recommended changes and helping us build our first e-commerce site! Jody’s guidance has been invaluable in bringing clarity and organisation to our processes. Highly recommend working with him!" ⭐⭐⭐⭐⭐ - Core Capital Asia (Investment Advisory Services, Hong Kong) "RUN-OPS helped with understanding and structuring a complex international business transaction. Jody was very useful in his thought process and allowed us to make better informed decisions. Thanks buddy!" ⭐⭐⭐⭐⭐ - Mahallati Interior Design (Interior Design Agency, Indonesia) "I've been lucky to be trained by Jody Taylor. He pays close attention to details and is well-organized. His clear communication and helpful presentations have made it easier for me to understand complex ideas and make good decisions. I've learned a lot from him. Jody also checks in to make sure I'm on the right track, and he's really patient when explaining things, especially when I'm learning something new." ⭐⭐⭐⭐⭐ - Noonara (Activewear, Thailand) "Jody is the man. He knew exactly the right questions to ask to identify our pain points with the business. With his focus on our success we established a number of areas with “low hanging fruit” that we didn’t even realize was there. He actually spoke to our accountants directly to take care of issues that we didn’t have the capacity to solve. Thank you for everything."