Mubeen F.

eCommerce Operations VA | Listings | Orders | Customer Support

I help Shopify, eBay, Etsy, Walmart, and WooCommerce sellers manage their day-to-day store operations so they can focus on growing their business. With 5+ years of experience and a 100% Job Success Score, I've worked with eCommerce brands handling product listings, inventory management, order processing, customer support, and store maintenance. My services include: 1. Product Listings & Catalog Management - Upload products with titles, descriptions, pricing, images, and variations - Create SEO-friendly product titles and descriptions - Bulk product uploads and updates - Organize collections, categories, and product catalogs - Inventory updates and stock management 2. Order Processing & Fulfillment - Process and fulfill customer orders - Track shipments and update order status - Handle returns, refunds, and cancellations - Experience with ShipStation and Shippo 3. Customer Support - Email and chat support - Handle customer inquiries and order-related issues - Resolve complaints professionally - Experience with Zendesk, Freshdesk, and Help Scout 4. Store Maintenance - Product updates and content management - Upload banners, images, and store content - Website maintenance and organization Platforms I Work With: Shopify, WooCommerce, eBay, Etsy, Walmart, Amazon, TikTok Shop, and BigCommerce. Tools: Google Sheets, Microsoft Excel, ShipStation, Shippo, Trello, Slack, and Asana. I am detail-oriented, reliable, and committed to delivering accurate work on time. Whether you need help with product listings, order processing, inventory updates, or ongoing store management, I am ready to support your business.