Dayerlin P.

Patient Coordinator | Bilingual Customer Service & Administrative Supp

Hi there! I’m an Organizational Psychologist and Healthcare Support Specialist with hands-on experience in Medical Coding & Billing, patient coordination, and healthcare administrative support. My background includes working in fast-paced, high-compliance healthcare environments with companies such as UnitedHealthcare and Echo Health, as well as supporting primary care practices with medical billing and coding. I have experience with Medical Coding & Billing, CPT and ICD-10 coding, E/M coding, claims-related tasks, appointment scheduling, insurance verification, prior authorizations, and patient support. I’m also HIPAA and FWA certified, with a strong understanding of patient privacy, healthcare compliance, and the importance of accurate documentation. I have hands-on experience working with EHR and healthcare platforms, including NextGen, Tebra, Office Ally, and Salesforce, which allows me to efficiently manage patient information, review clinical documentation, support billing workflows, and maintain accurate records. My previous experience as a Team Leader has also strengthened my communication, organization, problem-solving, and attention-to-detail skills. I understand the importance of meeting deadlines, following established workflows, and maintaining accuracy when handling sensitive healthcare information. I’m a detail-oriented, reliable, and adaptable professional who is committed to providing high-quality support to healthcare providers and organizations. Whether you need assistance with medical coding and billing, EHR documentation, insurance verification, prior authorizations, patient coordination, or administrative support, I’m ready to help. I’d love to learn more about your needs and discuss how I can contribute to your team.