Ingrid L.

Admin Support | Customer service | Property Management

Hello! Welcome to my profile. I have a proven track record of excellence in customer service, administrative, property management, HR operations, compliance and customer service training roles. I am available for long term partnerships and I look forward to collaborating with you. My customer service and administrative experience; ⭐️ Real Estate ⭐️ E-commerce ⭐️ Tours and travel ⭐️ Scheduling services ⭐️ Debt Collection ⭐️ Insurance ⭐️ Hospitality ⭐️ Legal services My property management experience has been in owner and rental properties; ⭐️Homeowner associations (HOAs) ⭐️ Rental properties ⭐️ Short term stays; Airbnb, VRBO, booking.com etc My compliance experience has been in legal services, US debt collection and property management. My HR experience has been in end to end recruitment, new hire onboarding and training, contract management and day to day employee assistance. I am proficient in the following tools; ⭐️CRMs; Zendesk, AppFolio, CINC and other company specific CRMs ⭐️ Project management tools; Zoho, Jira, Trello, Asana ⭐️ Collaboration; MS Office Suite, Google Workspace, Slack, Zoom ⭐️ HR; ATS platforms, HRIS ⭐️ Other tools; Airtable, Guesty