Rechil U.

Customer Support (Chat, Voice, Email) Virtual Assistant | Social Media

With 13+ years of experience in Customer Support and Virtual Assistance, I help businesses stay organized, responsive, and customer-focused. I specialize in chat, voice, email, reception calls, administrative support, community management, customer follow-ups, and social media content, with experience supporting e-commerce, SaaS, mobile banking, and healthcare clients. I’m highly adaptable and quick to learn new tools, systems, and workflows. I’ve used platforms such as Airtable, Notion, Workiz, Zendesk, Salesforce, and other CRM, ticketing, and business management tools. My experience also includes medical records review, provider follow-ups, medical transcription, and robotics data annotation, where accuracy, attention to detail, and consistency are essential. Reliable, detail-oriented, and adaptable, I’m committed to making day-to-day operations easier while providing excellent customer and community support.