Maila Leonila R.

I am a remote professional with nearly 10 years of call center experience in customer support and sales, combined with specialized Virtual Assistant experience in order processing and logistics. I operate from a quiet home office equipped with high-speed internet, where I am highly skilled at handling high-volume phone lines using systems like RingCentral, Cisco, and Amazon softphones. Across my career, I have become completely comfortable multitasking across multiple screens to resolve customer inquiries, update enterprise databases like Salesforce or Oracle CRMs, and manage strict operational workflows. Whether handling technical customer support or managing back-end tasks like order fulfillment, inventory tracking, and shipment processing, I focus on navigating digital tools with high accuracy to keep your operations running smoothly.