Ana G.
Customer Service Agent - Virtual Assistant - Chat & Email Support.
Hey, I'm Ana! As a Virtual Assistant and Customer Service Agent with more than 3 years of experience, I am a highly organized and detail-oriented professional with a strong background in providing exceptional customer support. With excellent communication skills and a customer-centric approach, I excel in handling inquiries, resolving issues, and ensuring customer satisfaction. I am proficient in using various communication channels, such as email, chat, and phone, to assist customers effectively. Additionally, I am skilled in multitasking, problem-solving, and adapting to different situations to deliver top-notch service. My goal is to provide seamless and personalized support to enhance the overall customer experience.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $1.7k
Billed in all: $2,019$2k
$1.7k in the last 6 months
Across 2 contracts
Across 5 contracts
Earnings, last 30 days
Skill rankings: Top 21% in Project Plans
Ranked by MRR among everyone on Upwork with the skill.
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- #155Project Plans748 freelancers · 🇩🇴 #1Top 21%🇩🇴#1 of 2
- #654Tech & IT2,238 freelancers · 🇩🇴 #14Top 29%🇩🇴#14 of 32
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- #1,136Appointment Scheduling3,126 freelancers · 🇩🇴 #53Top 36%🇩🇴#53 of 100
- #1,469Customer Satisfaction3,986 freelancers · 🇩🇴 #60Top 37%🇩🇴#60 of 134