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Ana G.
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Ana G.

Customer Service Agent - Virtual Assistant - Chat & Email Support.

Hey, I'm Ana! As a Virtual Assistant and Customer Service Agent with more than 3 years of experience, I am a highly organized and detail-oriented professional with a strong background in providing exceptional customer support. With excellent communication skills and a customer-centric approach, I excel in handling inquiries, resolving issues, and ensuring customer satisfaction. I am proficient in using various communication channels, such as email, chat, and phone, to assist customers effectively. Additionally, I am skilled in multitasking, problem-solving, and adapting to different situations to deliver top-notch service. My goal is to provide seamless and personalized support to enhance the overall customer experience.

🇩🇴Santiago de los Caballeros, Dominican Republic$8/hr100% JSS5.00 (1)Since Mar 2024

Earnings and projects

MRR
$290

Last 6 months ÷ 6

World#99,656 / 412k
🇩🇴Country#470 / 1,225
Revenue, last 30 days
$0

Last 6 months: $1.7k

Total earnings
$1.9k

Billed in all: $2k

World#338,358 / 412k
🇩🇴Country#1,060 / 1,225
Per project
$952

$1.7k in the last 6 months

World#127,736 / 412k
🇩🇴Country#458 / 1,225
Projects, last 6 months
1

Across 2 contracts

0% fixed100% hourly
World#128,096 / 412k
🇩🇴Country#338 / 1,225
Projects in all
2

Across 5 contracts

0% fixed100% hourly
World#328,890 / 412k
🇩🇴Country#742 / 1,225

Earnings, last 30 days

$2kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$1,975$2,000$2,025$2,050Oct 9Oct 24Nov 8

Skill rankings: Top 21% in Project Plans

Ranked by MRR among everyone on Upwork with the skill.

  1. #24Workspace80 freelancers · 🇩🇴 #3Top 30%
  2. #30LiveAgent87 freelancers · 🇩🇴 #3Top 34%
  3. #33Providing Information to Callers101 freelancers · 🇩🇴 #1Top 33%
  4. #155Project Plans748 freelancers · 🇩🇴 #1Top 21%
  5. #654Tech & IT2,238 freelancers · 🇩🇴 #14Top 29%
  6. #966Team Management3,136 freelancers · 🇩🇴 #12Top 31%
  7. #1,136Appointment Scheduling3,126 freelancers · 🇩🇴 #53Top 36%
  8. #1,469Customer Satisfaction3,986 freelancers · 🇩🇴 #60Top 37%