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Grace N.
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Grace N.

Airbnb Co-Host & STR Operations Manager | Guest Support

Are guest messages, booking issues, and daily property operations taking too much of your time? I help Airbnb hosts and short-term rental property managers manage guest communication and day-to-day operations while maintaining a smooth guest experience. With 3+ years of hands-on experience supporting Airbnb, VRBO, and other short-term rental platforms, I understand what it takes to keep multiple listings organized and running smoothly. How I can support your business: * Guest communication and inquiry management * Booking and calendar management * Check-in and checkout coordination * Cleaner and turnover coordination through Turno * Guest issue resolution and review management * Maintenance scheduling and operational follow-ups * Daily STR operations and team coordination Tools: Hospitable, Guesty, Hostaway, Hostfully, iGMS, Turno, and Google Workspace. I bring a proactive approach to guest support, attention to detail, and reliable follow-through on daily operational tasks. Ready to take the stress out of managing your short-term rentals? Send me a message, and let's discuss how I can help.

🇳🇬Aba, Nigeria$8/hr100% JSS5.00 (2)Since Mar 2024

Earnings and projects

MRR
$149

Last 6 months ÷ 6

World#123,531 / 412k
🇳🇬Country#4,644 / 13.8k
Revenue, last 30 days
$0

Last 6 months: $892

Total earnings
$2.2k

Billed in all: $2.4k

World#324,562 / 412k
🇳🇬Country#9,260 / 13.8k
Per project
$740

$892 in the last 6 months

World#148,031 / 412k
🇳🇬Country#2,925 / 13.8k
Projects, last 6 months
1
0% fixed100% hourly
World#128,096 / 412k
🇳🇬Country#6,596 / 13.8k
Projects in all
3
33% fixed67% hourly
World#304,143 / 412k
🇳🇬Country#11,408 / 13.8k

Earnings, last 30 days

$2.4kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$2,325$2,350$2,375$2,400Oct 9Oct 24Nov 8

Skill rankings: Top 31% in Market Research

Ranked by MRR among everyone on Upwork with the skill.

  1. #241Property Management Software491 freelancers · 🇳🇬 #41Top 49%
  2. #275Hospitality & Tourism814 freelancers · 🇳🇬 #34Top 34%
  3. #355Problem Resolution837 freelancers · 🇳🇬 #18Top 42%
  4. #687Communication Etiquette1,807 freelancers · 🇳🇬 #58Top 38%
  5. #763Real Estate Virtual Assistance1,691 freelancers · 🇳🇬 #81Top 45%
  6. #863Property Management2,036 freelancers · 🇳🇬 #96Top 42%
  7. #2,172Calendar Management4,894 freelancers · 🇳🇬 #419Top 44%
  8. #2,405Google Workspace6,041 freelancers · 🇳🇬 #399Top 40%