Joan B.
Customer Service Specialist
Hi! I'm Joan and I have over 5 years of experience in customer service and auto finance, specializing in repossession proceedings and account management. As a customer service representative, I have worked closely with clients in the auto finance industry, handling complex financial transactions with precision. My recent training as an Executive Virtual Assistant equipped me with essential skills such as managing calendars, scheduling meetings, coordinating travel arrangements, handling email correspondence, conducting research, and maintaining confidentiality. I have also been trained in project management, task coordination, client/vendor communication, and utilizing tools and systems to optimize workflow. Combined with my adaptability, customer-oriented approach, and eagerness to learn and grow, I feel well-prepared to take on any responsibilities or role. Together, let's elevate your company to new heights!
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $5.8k
Billed in all: $27,056$27k
$2.9k in the last 6 months
Across 4 contracts
Earnings, last 30 days
Skill rankings: Top 8% in Research Methods
Ranked by MRR among everyone on Upwork with the skill.
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- #76Active Listening497 freelancers · 🇵🇭 #35Top 15%🇵🇭#35 of 188
- #134Research Methods1,716 freelancers · 🇵🇭 #27Top 8%🇵🇭#27 of 203
- #158Problem Solving1,247 freelancers · 🇵🇭 #49Top 13%🇵🇭#49 of 302
- #259Time Management1,763 freelancers · 🇵🇭 #107Top 15%🇵🇭#107 of 687
- #302Communication Skills2,224 freelancers · 🇵🇭 #130Top 14%🇵🇭#130 of 797
- #396Customer Care2,153 freelancers · 🇵🇭 #165Top 18%🇵🇭#165 of 730
- #414Task Coordination2,735 freelancers · 🇵🇭 #172Top 15%🇵🇭#172 of 929