Ciara B.

An Experienced Fraud Analyst and Virtual Assistant

Experienced Fraud Analyst and E-commerce Support Specialist with expertise in managing chargebacks, investigating suspicious transactions, and ensuring secure customer experiences. Skilled in processing refunds and returns through Shopify and Gorgias, and providing timely updates via Zendesk. I also specialize in property listing, accurately posting foreclosed and auction properties across the U.S. using E-Courts, Zillow, and PropertyShark. Detail-oriented, reliable, and client-focused, I help businesses protect revenue, streamline operations, and deliver exceptional service.