Ciara B.
An Experienced Fraud Analyst and Virtual Assistant
Experienced Fraud Analyst and E-commerce Support Specialist with expertise in managing chargebacks, investigating suspicious transactions, and ensuring secure customer experiences. Skilled in processing refunds and returns through Shopify and Gorgias, and providing timely updates via Zendesk. I also specialize in property listing, accurately posting foreclosed and auction properties across the U.S. using E-Courts, Zillow, and PropertyShark. Detail-oriented, reliable, and client-focused, I help businesses protect revenue, streamline operations, and deliver exceptional service.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $8.2k
Billed in all: $16,335$16k
$4.1k in the last 6 months
Across 2 contracts
Earnings, last 30 days
Skill rankings: Top 5% in Audio Transcription
Ranked by MRR among everyone on Upwork with the skill.
- #49Fraud Mitigation225 freelancers · 🇵🇭 #35Top 22%🇵🇭#35 of 135
- #56Real Estate Listing666 freelancers · 🇵🇭 #22Top 8%🇵🇭#22 of 235
- #68Video Transcription1,245 freelancers · 🇵🇭 #12Top 5%🇵🇭#12 of 128
- #119Fraud Detection629 freelancers · 🇵🇭 #87Top 19%🇵🇭#87 of 400
- #131Audio Transcription2,774 freelancers · 🇵🇭 #29Top 5%🇵🇭#29 of 321
- #528General Transcription8,318 freelancers · 🇵🇭 #167Top 6%🇵🇭#167 of 1,812
- #2,460Virtual Assistance29,113 freelancers · 🇵🇭 #947Top 8%🇵🇭#947 of 9,892
- #4,204Data Entry53,630 freelancers · 🇵🇭 #2,042Top 8%🇵🇭#2,042 of 21,670