Joana Astrid C.

Hello, I have experience as an administrative assistant and in customer service, with a associate degree in hospitality and service administration. I am very organized, have follow-up skills, detail-oriented, dedicated person, I am committed to the task assigned, with a proactive attitude. I have given support in handling the calendars, travel management, bookings, handling emails. In customer service I have assisted with calls, emails, and messages giving various types of resolutions for situations that can happen during a reservation, always looking for a prompt resolution and the satisfaction of the client.