Dennis A.
GHL AI Receptionist & Lead Follow-Up | GoHighLevel Voice AI & CRM Pro
Missed calls, slow replies and no-shows quietly send your customers to competitors. I build 24/7 AI receptionist systems on GoHighLevel that answer every call, text and form in seconds, book the job into your calendar and follow up until it's done. I call it the 24/7 AI Front Desk: Voice AI and Conversation AI working on top of a clean CRM, so every lead is answered, booked, reminded and followed through without your team chasing anyone. The AI handles the routine conversations. The few that need a person go straight to your team, with the full context attached. WHAT YOU GET ✔ Voice AI receptionist that answers inbound calls 24/7, answers common questions, qualifies the caller and books directly into your calendar ✔ Instant missed-call text-back, so a call you couldn't pick up becomes a conversation instead of a lost lead ✔ Conversation AI for SMS, web chat, Facebook and Instagram DMs, and form submissions ✔ Speed-to-lead workflows that respond to new enquiries in seconds, day or night ✔ Appointment confirmations, reminders and no-show recovery sequences ✔ Follow-up that keeps going until the lead books, says no, or asks to stop ✔ Clear human handoff rules: who gets alerted, through which channel, and what happens after hours ✔ CRM pipeline built around how your business actually sells, from first enquiry to completed job ✔ Review requests after the job, plus database reactivation for past customers ✔ A monthly report showing calls answered, conversations handled, appointments booked and jobs won THE TWO LAYERS I BUILD An AI receptionist bolted onto a leaky pipeline just books appointments that fall through later. So every build covers both layers. Layer 1, the AI front desk: GoHighLevel Voice AI, Conversation AI and AI Employee, trained on your services, pricing rules, service area and booking logic. Layer 2, the infrastructure underneath: pipelines and stages, custom fields, calendars, workflows, A2P 10DLC texting registration, email deliverability (SPF, DKIM, dedicated sending domain), and integrations with Twilio, Stripe, Facebook Lead Ads, Zapier, Make, n8n, Retell AI, Vapi and webhooks. PROOF ✔ Built a complete lead-to-job system for a cleaning business: every enquiry captured, quoted, booked, reminded and followed through to job completion with no manual chasing ✔ HighLevel Certified Admin ✔ Top Rated Plus on Upwork ⭐⭐⭐⭐⭐ "One of the best experiences with a freelancer since using Upwork." ⭐⭐⭐⭐⭐ "Deep understanding of GoHighLevel and delivers quickly." BUILT FOR ◎ Home service businesses: HVAC, plumbing, roofing, electrical, cleaning and other trades, where the phone rings while your team is on a job and every missed call is a lost job ◎ Clinics and medspas: booking-focused builds with compliance-ready call handling ◎ Coaches and course creators: applications followed up fast and sales calls booked and confirmed ◎ Agencies: white-label build partner for your AI receptionist or AI Employee offer, delivered as a reusable snapshot COMPLIANCE-READY BY DEFAULT Every build follows the same safe defaults. The AI introduces itself as an AI assistant. Calls announce that they may be recorded. Outbound AI calls only go to people who have given consent. Texts go out through properly registered numbers. The AI books, answers logistics and hands anything sensitive or out of scope to a person. HOW AN ENGAGEMENT RUNS 1. Missed-call audit: we look at your call log and lead sources together, including total calls, missed calls, after-hours enquiries and response times, and work out what slow or missed responses cost you using your own numbers. 2. Fixed-price build: scoped up front, live in 14 days. Texting goes active as soon as your number's A2P registration is approved. 3. Testing before launch: every call path, booking rule and handoff is tested, so your first real caller isn't the test. 4. Monthly care plan: monitoring, AI tuning based on real conversations, and your monthly results report. WHAT YOU OWN AT THE END Everything is built inside your own GoHighLevel account: the AI agents, workflows, calendars and pipeline. You get a short handover guide and a recorded walkthrough, so your team understands how it works and nothing depends on me to keep running. WHO THIS IS FOR Businesses that already get calls and enquiries and are losing some of them to voicemail, slow replies or no-shows. If leads are coming in but bookings don't match, this is usually where the gap is. WHO IT ISN'T FOR Businesses that haven't started getting enquiries yet, or anyone looking for the cheapest possible chatbot. I'll tell you honestly in my first reply if what you need is something different. HOW TO START Send me a message with your business type, roughly how many calls and enquiries you get each month, and where you think leads are slipping. I'll tell you whether it's an AI problem, an infrastructure problem or both, and exactly what I'd build.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $17k
Billed in all: $58,314$58k
$1.1k in the last 6 months
Across 19 contracts
Across 79 contracts
Earnings, last 30 days
Skill rankings: Top 3% in Email Automation
Ranked by MRR among everyone on Upwork with the skill.
- AI Receptionist33 freelancers · 🇳🇬 #1Top 6%🇳🇬#1 of 8
- #13Vapi140 freelancers · 🇳🇬 #1Top 9%🇳🇬#1 of 34
- #16Voice AI Platforms141 freelancers · 🇳🇬 #1Top 11%🇳🇬#1 of 21
- #16Retell AI116 freelancers · 🇳🇬 #1Top 14%🇳🇬#1 of 21
- #36Lead Management Automation907 freelancers · 🇳🇬 #1Top 4%🇳🇬#1 of 266
- #51Twilio743 freelancers · 🇳🇬 #2Top 7%🇳🇬#2 of 80
- #52AI Voice Agent Development429 freelancers · 🇳🇬 #1Top 12%🇳🇬#1 of 56
- #59Conversational AI782 freelancers · 🇳🇬 #1Top 8%🇳🇬#1 of 67