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Andrei M.
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Andrei M.

Bilingual Customer Service Specialist

🏆 My aim is to collaborate with you as a valued business partner, prioritizing long-term and fruitful cooperation over transactional relationships. 📞 With over five years of dedicated experience in the call center industry, I specialize in managing both inbound and outbound calls for US companies. Here's what I bring to the table: ✅ I actively listen and swiftly identify customer issues, implementing effective solutions with precision. ✅ I thrive with minimal supervision, ensuring seamless workflow and productivity. ✅ Need assurance of availability? Rest assured, I guarantee uninterrupted dedication to your project, equipped with reliable internet, electricity, and computer systems. ✅ Count on my unwavering commitment to delivering exceptional customer satisfaction. If this resonates with your vision, let's take the next step: 💬 Reach out with a personalized message, and I'll be more than happy to discuss how we can elevate your project together. Your questions and concerns are welcomed and will be addressed with utmost care.

🇳🇮Masaya, Nicaragua$8/hr100% JSSSince Mar 2024

Earnings and projects

MRR
$1.5k

Last 6 months ÷ 6

World#31,558 / 412k
🇳🇮Country#160 / 1,207
Revenue, last 30 days
$1.5k

Last 6 months: $9.2k

World#29,543 / 412k
🇳🇮Country#168 / 1,207
Total earnings
$44k

Billed in all: $46k

World#84,875 / 412k
🇳🇮Country#311 / 1,207
Per project
$22k

$9.2k in the last 6 months

World#5,191 / 412k
🇳🇮Country#40 / 1,207
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇳🇮Country#224 / 1,207
Projects in all
2

Across 3 contracts

0% fixed100% hourly
World#328,886 / 412k
🇳🇮Country#486 / 1,207

Earnings, last 30 days

$45.8k+$1.5k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$44k$45k$46kOct 8Oct 23Nov 7

Skill rankings: Top 4% in Computer Basics

Ranked by MRR among everyone on Upwork with the skill.

  1. #6Professional Experience67 freelancers · 🇳🇮 #1Top 9%
  2. #12Computer Basics307 freelancers · 🇳🇮 #1Top 4%
  3. #31Active Listening497 freelancers · 🇳🇮 #1Top 6%
  4. #45Critical Thinking Skills573 freelancers · 🇳🇮 #3Top 8%
  5. #64Multitasking598 freelancers · 🇳🇮 #4Top 11%
  6. #89Problem Solving1,247 freelancers · 🇳🇮 #4Top 7%
  7. #145Time Management1,763 freelancers · 🇳🇮 #4Top 8%
  8. #161Communication Skills2,224 freelancers · 🇳🇮 #4Top 7%